Compass Bank Survey Phone Call Class Action Settlement

A $1.15 million Compass Bank class action settlement has been reached, resolving claims that the bank placed survey phone calls to non-customers in violation of federal law.

Class Members include those who received a Compass Bank survey phone call on their cell phone either from the bank, or from MSR Group calling on behalf of Compass, between Dec. 14, 2012 and Feb. 8, 2019.

Plaintiff Robert Hossfeld accused Compass Bank of making unsolicited phone survey calls to consumers’ cell phones in violation of the Telephone Consumer Protection Act.

According to the Compass Bank class action lawsuit, consumers, some of whom never had any contact with the bank, were subject to these unwanted phone calls.

Under the Telephone Consumer Protection Act, TCPA, businesses are prohibited from calling consumers with advertising messages without prior express consent. Companies are also barred from using automatic dialing systems or prerecorded voices.

The Compass Bank phone call survey class action lawsuit alleged that the bank, as well as a third party marketing company, MSR Group, both called without permission and used an automatic dialing system.

Further, the bank used a prerecorded message, said the plaintiffs.

Under the terms of the Compass Bank class action settlement, Class Members are expected to receive between $100 and $350.

To make a claim, Class Members must provide a Notice ID and pin provided on the Notice.

Class Members who did not receive a Notice can mail a Claim Form with the cell phone number that received the Compass Bank phone call survey.

The deadline to opt out or object to the settlement is May 9, 2019.

Who’s Eligible

Class Members include all non-customers of Compass Bank who received a Compass Bank phone survey call between Dec. 14, 2012 and Feb. 8, 2019.

Potential Award

$100 to $350 (estimated range)

Proof of Purchase

Notice ID and pin for online claims or cell phone number for mailed forms.

Claim Form

CLICK HERE TO FILE A CLAIM »

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

06/24/2019

Case Name

Hossfeld v. Compass Bank, Case No. 2:16-CV-2017-ACA, in the U.S. District Court for the Northern District of Alabama – Southern Division

Final Hearing

08/28/2019

UPDATE: The Compass Bank Survey Phone Call Class Action Settlement was granted final approval September 12, 2019. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

Settlement Website

www.BankSurveyTCPASettlement.com

Claims Administrator

Bank Survey TCPA Settlement
c/o American Legal Claim Services LLC
PO Box 23369
Jacksonville, FL 32241-3369
1-800-372-5704

Class Counsel

Alexander H. Burke
BURKE LAW OFFICES LLC

Defense Counsel

Gregory C. Cook
BALCH & BINGHAM LLP

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

GET A FREE CASE EVALUATION NOW