PayPal data breach class action overview:Â
- Who: Two PayPal users are suing the e-commerce company.Â
- Why: The plaintiffs allege PayPal was negligent in the storage of their information, leading to a data breach.
- Where: The PayPal data breach class action was filed in a California federal court.
PayPal was negligent in its storage of customers’ sensitive personal information, resulting in a data breach that exposed the personal data of tens-of-thousands of users, a new class action lawsuit alleges.
Plaintiffs Ashley Pillard and Destiny Rucker filed the class action lawsuit against PayPal Inc. on March 2 in a California federal court, alleging violations of state and federal consumer laws.Â
According to the lawsuit, PayPal failed to properly secure and safeguard its customers’ sensitive records from hackers, leading to a major cyber attack.Â
In January, PayPal notified its users of a data breach that exposed the personal data of nearly 35,000 users.Â
According to the lawsuit, on Jan. 18, PayPal filed official notice of a hacking incident with the Office of the Maine Attorney General and sent out data breach letters to individuals whose information was compromised.
Based on the notice filed by the company PayPal first detected unusual activity on some of its computer systems on Dec. 20, 2022. In response, the company conducted an investigation. PayPal’s investigation revealed that an unauthorized party had access to certain company files between December 6, 2022 and December 8, 2022.
PayPal would have discovered breach earlier if it wasn’t negligent with data security, lawsuit alleges
The information compromised in the data breach included highly sensitive data that represents a “gold mine for data thieves,” the lawsuit states.Â
It included names, addresses, Social Security numbers, individual tax identification numbers, and/or dates of birth as well as additional personally identifiable information that PayPal collected and maintained.
PayPal and its employees failed to properly monitor the computer network and systems that housed the private information, the plaintiffs allege. Had PayPal properly monitored its networks, it would have discovered the breach sooner, they say.
“Plaintiffs and Class Members were, and continue to be, at significant risk of identity theft and various other forms of personal, social, and financial harm,” the plaintiffs state. “The risk will remain for their respective lifetimes.”
The plaintiffs seek to represent a nationwide class of people who had their private information stolen as a result of the data breach, plus a Nebraska subclass and Texas subclass.
The plaintiffs are suing for negligence, breach of contract and violation of state consumer laws, and seek damages, reimbursement of out-of-pocket costs, and injunctive relief including improvements to PayPal’s data security systems, future annual audits, and adequate credit monitoring services funded by PayPal.
What do you think of the allegations against PayPal in this case? Let us know in the comments!Â
The plaintiff is represented by Kyle McLean, Mason Barney and Steven D. Cohen of Siri & Glimstad LLP.Â
The PayPal class action lawsuit is Ashley Pillard et al., v. PayPal Inc., Case No. 5:23-cv-00936 in the U.S. District Court for the Northern District of California.
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1,346 thoughts onPayPal class action claims company failed to safeguard customer information prior to data breach
I’ve used pay pal for years. Add me please
I have 2 Accounts with PayPal, please add Me. Thanks.
My pay pal was hacked . I have debit and credit with pay pal. Please add me.
Add me as well
I used Paypal for personal and small business and didn’t know this. Please add me
Why would PayPal not give notice to all users. Whether or not the user was a possible victim or not we as consumers should have the knowledge to make an informed and safe decision with our money and sensitive information. That in and of itself I feel is a violation of our rights as consumers. I am sure this goes without saying, but I, as well would like to be added to this lawsuit. I have had a business account with PayPal for many years and noticed unusual request and charges right around this time frame. Thank you.
Add mee Please. I have been a Paypal user for a long time.
How can we be added to this class action suit? It’s in CA. Can we join from FL?
Add me please. I have been a Paypal user for several years.
Please add me. I’ve been having issues with PayPal that have resulted in my bank accounts getting hacked.
Add me please have had info stolen and many false charges on PP card. I had a business acct.