Mr. Cooper data breach class action lawsuit overview:
- Who: Nancy Randall filed a class action lawsuit against Mr. Cooper Group Inc.
- Why: Randall claims Mr. Cooper failed to protect the personally identifiable information of its customers during a data breach purportedly discovered by the mortgage lender at the end of last month.
- Where: The class action lawsuit was filed in Texas federal court.
Mortgage corporation Mr. Cooper failed to protect the personally identifiable information (PII) of its customers during a data breach discovered by the company at the end of last month, a new class action lawsuit alleges.
Plaintiff Nancy Randall claims Mr. Cooper was obligated by industry standards to safeguard any information in its systems containing PII, yet allegedly failed to do so during a data breach event it purported to discover on Oct. 31.
Randall argues Mr. Cooper also failed to provide timely, accurate and adequate notice to inform herself and other class members that their PII allegedly had been compromised during the data breach.
“The security incident was wide-reaching, impacting a number of the Defendant’s computer systems and compromising the PII of millions of people,” the Mr. Cooper class action states.
Randall wants to represent a nationwide class and Washington subclass of individuals who had their PII maintained by Mr. Cooper and were sent a notice regarding the data breach.
Mr. Cooper failed to implement, follow ‘basic security procedures,’ class action says
Randall argues her and other class members PII is now “in the hands of criminals” due to an alleged failure by Mr. Cooper to “implement and follow basic security procedures.”
“Consequently, Plaintiff and Class Members have had to spend, and will continue to spend, significant time and money in the future to protect themselves due to the Defendant’s failures,” the Mr. Cooper class action states.
Randall claims Mr. Cooper is guilty of unjust enrichment, breach of implied contract, negligence, negligence per se and is in violation of the Washington Consumer Protection Act.
The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of compensatory, statutory, treble and/or punitive damages for herself and all class members.
In March, Nationstar — which is now known as Mr. Cooper — agreed to pay $5 million to end claims it sent incorrect automated clearing house entries to the bank accounts of mortgage borrowers in April 2021.
Did you receive a data breach notice from Mr. Cooper? Let us know in the comments!
The plaintiff is represented by Joe Kendall of Kendall Law Group, PLLC and Kenneth Grunfeld of Kopelowitz Ostrow PA.
The Mr. Cooper data breach class action lawsuit is Randall v. Mr. Cooper Group Inc., Case No. 3:23-cv-02507, in the U.S. District Court for the Northern District of Texas.
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688 thoughts onMr. Cooper class action claims mortgage provider’s negligence resulting in data breach
Been with Mr Cooper since they Nationstar amd Cointrywide. I think Bank of America too. I dont like tje fact our bank account info is compromised
I am angered by Mr Cooper’s lack of transparency
They should have notified me in November
I should not have learned about the breach in this evening’s news
I would like to be included in the class action suit
I was involved in the Mr Cooper breach as I have a mortgage loan with them. Concerned and want to be listed on this class action suit.
Please add me I have a current mortgage with Mr. Cooper and was also affected by their negligence.
I have had them as my mortgage company.for a few years I want to get added to the list since we received a letter from them.
Please add me. I didn’t receive any notification regarding the breach. I was made aware when I couldn’t make my payment.
Add me
Please add me, Mr cooper is my mortgage company
Seeking guidance in joining the class action lawsuits against Mr. Cooper. Not only they failed to safeguard consumer information, then have the audacity to send out harassing late notices of default within a week of their system supposedly up and running which is in accurate. How is that even possible if your systems were down and consumers could not make their payments? Daily announcements ensured that consumers would not be affected in such a way, late notices or credit effected and it’s extremely frustrating that they have the means to send out ridiculous notices but can’t do the basic and protect our information. Any legal advice would be great!
Please add me
I’ve been affected by Mr. Cooper negligence with my Mortgage loan.
Add me
We were involved in this breach, please add my name.
please add me as well thank you.
I want to join the class here, Mr. Cooper is absolutely not qualified to be servicing mortgages, but I cannot find any means to join.
I do have Mr. Cooper as my mortgage lender and I received a letter from Mr. Cooper about the data breach, cyber-attack. How do I go about participating on the class action lawsuit?