Mr. Cooper data breach class action lawsuit overview:
- Who: Nancy Randall filed a class action lawsuit against Mr. Cooper Group Inc.
- Why: Randall claims Mr. Cooper failed to protect the personally identifiable information of its customers during a data breach purportedly discovered by the mortgage lender at the end of last month.
- Where: The class action lawsuit was filed in Texas federal court.
Mortgage corporation Mr. Cooper failed to protect the personally identifiable information (PII) of its customers during a data breach discovered by the company at the end of last month, a new class action lawsuit alleges.
Plaintiff Nancy Randall claims Mr. Cooper was obligated by industry standards to safeguard any information in its systems containing PII, yet allegedly failed to do so during a data breach event it purported to discover on Oct. 31.
Randall argues Mr. Cooper also failed to provide timely, accurate and adequate notice to inform herself and other class members that their PII allegedly had been compromised during the data breach.
“The security incident was wide-reaching, impacting a number of the Defendant’s computer systems and compromising the PII of millions of people,” the Mr. Cooper class action states.
Randall wants to represent a nationwide class and Washington subclass of individuals who had their PII maintained by Mr. Cooper and were sent a notice regarding the data breach.
Mr. Cooper failed to implement, follow ‘basic security procedures,’ class action says
Randall argues her and other class members PII is now “in the hands of criminals” due to an alleged failure by Mr. Cooper to “implement and follow basic security procedures.”
“Consequently, Plaintiff and Class Members have had to spend, and will continue to spend, significant time and money in the future to protect themselves due to the Defendant’s failures,” the Mr. Cooper class action states.
Randall claims Mr. Cooper is guilty of unjust enrichment, breach of implied contract, negligence, negligence per se and is in violation of the Washington Consumer Protection Act.
The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of compensatory, statutory, treble and/or punitive damages for herself and all class members.
In March, Nationstar — which is now known as Mr. Cooper — agreed to pay $5 million to end claims it sent incorrect automated clearing house entries to the bank accounts of mortgage borrowers in April 2021.
Did you receive a data breach notice from Mr. Cooper? Let us know in the comments!
The plaintiff is represented by Joe Kendall of Kendall Law Group, PLLC and Kenneth Grunfeld of Kopelowitz Ostrow PA.
The Mr. Cooper data breach class action lawsuit is Randall v. Mr. Cooper Group Inc., Case No. 3:23-cv-02507, in the U.S. District Court for the Northern District of Texas.
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693 thoughts onMr. Cooper class action claims mortgage provider’s negligence resulting in data breach
Yes, Received Letter(s) from Mr. Cooper.
yes i recieved a letter from mr cooper not only did i recieve letter but my work called me to ask if i had filed unemployment i responded no they said someone filed in my name
Yes, I received a letter from Mr.Cooper regarding data breach.
Yes, I received a letter from Mr Cooper to notify me of a data breech. The letter was dated Dec. 23, 2023
Yes I received a letter from Mr Cooper and the data breach of all my personal information and identity. I would like to be a part of the class action suit against them.
My wife and I both received letters this month from Mr. Cooper about our data being breached and offered us 2 years of identity theft service.
I just received a letter this month from Mr. Cooper concerning the notice of Data Breach dated 12/17/23. I received the letter on January 22, 2024. I had to closed my bank card because there were suspicious amounts being taken out. Thank goodness my bank calls me and places a stop! do not pay until verified. I had to change my bank cards twice during the time period data breach had taken place. Please sign me up for the class action lawsuit or let me know where I need to go to sign up.
Thank you
Yes I received a letter from Mr Cooper and the data breach of all my personal information and identity. I would like to be a part of the class action suit against them.
I received a letter in January, 2024, about the breach at Mr. Cooper and the theft of my personal information. Since Dec., 2023, I have been fighting fraud perpetrated in my name. It has been and still is a full time job. The police and our Attiorney General’s office have told me this could go on for a year or more. Sign me up for class action.
Yes, I received a letter.
I received a letter from Mr Cooper saying my info was stolen. Then two days later received a letter about a credit card I applied for but I didn’t apply for it. Thanks Mr Cooper
I receive a note by Mr. Cooper that my information was stolen, due to a Data breach. I’d like to see if I can be a part of the lawsuit
My husband and myself received a notice from Mr. Cooper approx a week ago. Yesterday, I have come to realize that I am indeed a victim of identity fraud. As I have received a w2 containing my personal information from an employer that I’ve never worked for.