Mr. Cooper data breach class action lawsuit overview:
- Who: Nancy Randall filed a class action lawsuit against Mr. Cooper Group Inc.
- Why: Randall claims Mr. Cooper failed to protect the personally identifiable information of its customers during a data breach purportedly discovered by the mortgage lender at the end of last month.
- Where: The class action lawsuit was filed in Texas federal court.
Mortgage corporation Mr. Cooper failed to protect the personally identifiable information (PII) of its customers during a data breach discovered by the company at the end of last month, a new class action lawsuit alleges.
Plaintiff Nancy Randall claims Mr. Cooper was obligated by industry standards to safeguard any information in its systems containing PII, yet allegedly failed to do so during a data breach event it purported to discover on Oct. 31.
Randall argues Mr. Cooper also failed to provide timely, accurate and adequate notice to inform herself and other class members that their PII allegedly had been compromised during the data breach.
“The security incident was wide-reaching, impacting a number of the Defendant’s computer systems and compromising the PII of millions of people,” the Mr. Cooper class action states.
Randall wants to represent a nationwide class and Washington subclass of individuals who had their PII maintained by Mr. Cooper and were sent a notice regarding the data breach.
Mr. Cooper failed to implement, follow ‘basic security procedures,’ class action says
Randall argues her and other class members PII is now “in the hands of criminals” due to an alleged failure by Mr. Cooper to “implement and follow basic security procedures.”
“Consequently, Plaintiff and Class Members have had to spend, and will continue to spend, significant time and money in the future to protect themselves due to the Defendant’s failures,” the Mr. Cooper class action states.
Randall claims Mr. Cooper is guilty of unjust enrichment, breach of implied contract, negligence, negligence per se and is in violation of the Washington Consumer Protection Act.
The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of compensatory, statutory, treble and/or punitive damages for herself and all class members.
In March, Nationstar — which is now known as Mr. Cooper — agreed to pay $5 million to end claims it sent incorrect automated clearing house entries to the bank accounts of mortgage borrowers in April 2021.
Did you receive a data breach notice from Mr. Cooper? Let us know in the comments!
The plaintiff is represented by Joe Kendall of Kendall Law Group, PLLC and Kenneth Grunfeld of Kopelowitz Ostrow PA.
The Mr. Cooper data breach class action lawsuit is Randall v. Mr. Cooper Group Inc., Case No. 3:23-cv-02507, in the U.S. District Court for the Northern District of Texas.
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693 thoughts onMr. Cooper class action claims mortgage provider’s negligence resulting in data breach
I also received a Mr Cooper letter I live in Illinois I still have the letter
I received one too.
I also got a letter if not two about data breaches. My mortgage company just had switched to Mr. Cooper and it’s had been absolutely the worst experience of my life. During this time my mother was dying and one of my payments was “lost” in the switch between companies. It was absolutely horrible. Who do I need to contact
My PII was also not protected by Mr. Cooper. This breach happened on my first mortgage payment. What a way to start off at my new home. I am in Maryland. I’ve had several erroneous charges on my bank accounts. I did not receive a letter until over a month later. I certainly do not feel comfortable dealing with Mr. Cooper, but I don’t know what to do otherwise. Being in data security, I am appalled at the lack of security measure to protect their customer’s PII.
I received a letter and I also saw online when I went to pay my mortgage that Mr. Cooper was a victim of a cyberattack.
I was impacted as well… anyone know how we get in one of these suits? Or is it automatically for anyone that got the letter? I’m so mad I worked so hard to get my credit score near perfect and now I have to be on eggshells for identity theft.
I recently received a letter from Mr Cooper regarding the data breach. Would like information on on law suit.
October 2023 I also received a data breach notification from Mr. Cooper. I would like more information.
I just received my notice of data breech from Mr.Cooper on 12/30 2023. I live in CA and would like information on joining the class action lawsuit against them.
I received a letter from Mr Cooper, Notice of Data Breach. How do I join the class action lawsuit.
So the poor lawyers needed money again?
Great, my info is in the hands of criminals and will be handed to a class administrator (might as well be handed to more criminals). I need to intercept this and stop it.
I received the letter from cyberscout. I did not give Mr Cooper permission to give them my name and address. Someone must answer for that, so says me.
I have not received anything from them.
Yes I received my noticed. This need to be fixed now!