Mr. Cooper data breach class action lawsuit overview:
- Who: Nancy Randall filed a class action lawsuit against Mr. Cooper Group Inc.
- Why: Randall claims Mr. Cooper failed to protect the personally identifiable information of its customers during a data breach purportedly discovered by the mortgage lender at the end of last month.
- Where: The class action lawsuit was filed in Texas federal court.
Mortgage corporation Mr. Cooper failed to protect the personally identifiable information (PII) of its customers during a data breach discovered by the company at the end of last month, a new class action lawsuit alleges.
Plaintiff Nancy Randall claims Mr. Cooper was obligated by industry standards to safeguard any information in its systems containing PII, yet allegedly failed to do so during a data breach event it purported to discover on Oct. 31.
Randall argues Mr. Cooper also failed to provide timely, accurate and adequate notice to inform herself and other class members that their PII allegedly had been compromised during the data breach.
“The security incident was wide-reaching, impacting a number of the Defendant’s computer systems and compromising the PII of millions of people,” the Mr. Cooper class action states.
Randall wants to represent a nationwide class and Washington subclass of individuals who had their PII maintained by Mr. Cooper and were sent a notice regarding the data breach.
Mr. Cooper failed to implement, follow ‘basic security procedures,’ class action says
Randall argues her and other class members PII is now “in the hands of criminals” due to an alleged failure by Mr. Cooper to “implement and follow basic security procedures.”
“Consequently, Plaintiff and Class Members have had to spend, and will continue to spend, significant time and money in the future to protect themselves due to the Defendant’s failures,” the Mr. Cooper class action states.
Randall claims Mr. Cooper is guilty of unjust enrichment, breach of implied contract, negligence, negligence per se and is in violation of the Washington Consumer Protection Act.
The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of compensatory, statutory, treble and/or punitive damages for herself and all class members.
In March, Nationstar — which is now known as Mr. Cooper — agreed to pay $5 million to end claims it sent incorrect automated clearing house entries to the bank accounts of mortgage borrowers in April 2021.
Did you receive a data breach notice from Mr. Cooper? Let us know in the comments!
The plaintiff is represented by Joe Kendall of Kendall Law Group, PLLC and Kenneth Grunfeld of Kopelowitz Ostrow PA.
The Mr. Cooper data breach class action lawsuit is Randall v. Mr. Cooper Group Inc., Case No. 3:23-cv-02507, in the U.S. District Court for the Northern District of Texas.
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693 thoughts onMr. Cooper class action claims mortgage provider’s negligence resulting in data breach
Yes I received the letter and would like to take action on this problem.
My husband and I received a letter in regards to Mr. Cooper data breach
Yes I did received the letter from Mr. Cooper regarding data breach. Every since receiving emails from random scammers.
I received a data breach letter from Mr. Cooper
Looks like my data has been leaked also. I just received the letter.
I have received nothing on this Data breach from no one would love to be part of this lawsuit
I have yet to receive a letter from Mr. Cooper notifying me of the breach, who was my mortgage company up until a couple of years ago. I didn’t find out about the breach of data for 14.6M current and former customers until right before Christmas when I read an article about it online, a full eight weeks AFTER the breach. When I called them, they said my data had been beached, but there was nothing to worry about because they have been monitoring the dark web and no one’s information has been found. Are they monitoring the dark web with same lack of diligence that they cared for our PII in the first place? They had me call Equifax, so in case they find anything like a new account, etc., they can contact me. Isn’t it a little late then? They said there was no reason to close the bank account that I have had for over 35 years, but I don’t buy it. I feel they should be required to get us a Life Lock subscription, so that when something happens, we have someone to help us navigate the mess Mr. Cooper has made. How do I join these lawsuits?
I received a letter fromm Mr. Cooper and want to join the class action lawsuit.
That’s my Mortgage company and I have NOT been notified of any data breach .. can someone please Enlighten me on the situation..
I received notice from Mr. Cooper on December 18 that my data was part of the breach. I’m interested in adding my name to the class-action suit.
I was part of the data breach.
I recently received notification from Mr. Cooper that my personal information was compromised
If this breach happened months ago why did Mr. Cooper first send a letter in December, telling us our mortgage would now be handled by Valon Mortgage with no explanation as to why? Did we not need to know details? This is preposterous!
We were breached from Mr Cooper mortgage and this created a lot of stress for me and my husband
Hello I am customer of Mr Cooper right now since last year. I am not sure I understand the issue.
We received the letter from Mr Cooper about data breach.
We also received a letter from Mr Cooper about the dada breach.