Mr. Cooper data breach class action lawsuit overview:
- Who: Nancy Randall filed a class action lawsuit against Mr. Cooper Group Inc.
- Why: Randall claims Mr. Cooper failed to protect the personally identifiable information of its customers during a data breach purportedly discovered by the mortgage lender at the end of last month.
- Where: The class action lawsuit was filed in Texas federal court.
Mortgage corporation Mr. Cooper failed to protect the personally identifiable information (PII) of its customers during a data breach discovered by the company at the end of last month, a new class action lawsuit alleges.
Plaintiff Nancy Randall claims Mr. Cooper was obligated by industry standards to safeguard any information in its systems containing PII, yet allegedly failed to do so during a data breach event it purported to discover on Oct. 31.
Randall argues Mr. Cooper also failed to provide timely, accurate and adequate notice to inform herself and other class members that their PII allegedly had been compromised during the data breach.
“The security incident was wide-reaching, impacting a number of the Defendant’s computer systems and compromising the PII of millions of people,” the Mr. Cooper class action states.
Randall wants to represent a nationwide class and Washington subclass of individuals who had their PII maintained by Mr. Cooper and were sent a notice regarding the data breach.
Mr. Cooper failed to implement, follow ‘basic security procedures,’ class action says
Randall argues her and other class members PII is now “in the hands of criminals” due to an alleged failure by Mr. Cooper to “implement and follow basic security procedures.”
“Consequently, Plaintiff and Class Members have had to spend, and will continue to spend, significant time and money in the future to protect themselves due to the Defendant’s failures,” the Mr. Cooper class action states.
Randall claims Mr. Cooper is guilty of unjust enrichment, breach of implied contract, negligence, negligence per se and is in violation of the Washington Consumer Protection Act.
The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of compensatory, statutory, treble and/or punitive damages for herself and all class members.
In March, Nationstar — which is now known as Mr. Cooper — agreed to pay $5 million to end claims it sent incorrect automated clearing house entries to the bank accounts of mortgage borrowers in April 2021.
Did you receive a data breach notice from Mr. Cooper? Let us know in the comments!
The plaintiff is represented by Joe Kendall of Kendall Law Group, PLLC and Kenneth Grunfeld of Kopelowitz Ostrow PA.
The Mr. Cooper data breach class action lawsuit is Randall v. Mr. Cooper Group Inc., Case No. 3:23-cv-02507, in the U.S. District Court for the Northern District of Texas.
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693 thoughts onMr. Cooper class action claims mortgage provider’s negligence resulting in data breach
My mortgage is owned and handled by Mr Cooper but I never heard a damn thing from them about the breach. I only found out through social media and when I tried to log in to make payments. Never got an email, NOTHING.
I have not received information
I never was notified untill I went to pay my house payment
Yes! We were sent a message regarding this breach as well. It said we could get free credit monitoring or something, but what good does that do when our information is out there anyway?
I received a letter as well.
I was never notified
I received a letter from Mr cooper
My husband and I also received a letter our data has been breached.
I have received notice that my information was breached. How do I get included in the class action?
Please let me know I can join this class action. I received this data breach notice letter 30 days after the incident and I am getting alerts of my data being exposed in dark web already from my credit monitoring company.
I received a letter from Mr Cooper stating that my information was breached.
what are the next steps to be included in the settlement?
Same here, received the letter saying my information was breached. Are we included in the lawsuit?
Mr. Cooper Mortgage affected my mortgage loan.
I’m with Mr Cooper also and I gotten a letter about my information being hacked.