Ibex data breach $2.4M class action settlement

Updates:

• Top Class Actions readers reported this settlement paying out $95 in a second distribution as of Sept. 19, 2023.
• Congratulations to everyone who filed a claim and got paid!

• This class action settlement is paying out up to $125 as of May 9, 2023.
• Congratulations to everyone who filed a claim and got paid!

Ibex agreed to pay $2.4 million as part of a settlement to resolve a class action lawsuit claiming it failed to protect consumers from a 2020 data breach.

The settlement benefits consumers who received a data breach notification letter from Ibex informing them their personal identifying information may have been compromised in a data security incident between July 27 and Aug. 17, 2020.

According to a data breach class action lawsuit, Ibex failed to protect consumer information during a 2020 data breach. Plaintiffs in the case claim that Ibex could have prevented or mitigated the data breach through reasonable cyber security measures.

The Ibex data breach was a malware attack that took place between July 27, 2020 and Aug. 17, 2020. The breach compromised personal identifying information.

Ibex hasn’t admitted any wrongdoing but agreed to pay $2.4 million to resolve these allegations.

Under the terms of the settlement, class members can collect up to $5,000 for lost time and out-of-pocket expenses. The settlement provides compensation for up to five hours of lost time at a rate of $25 per hour.

Class members can also collect compensation for credit-related expenses, bank fees, communication charges, fraudulent losses and other expenses related to the data breach. Consumers who experienced actual or attempted identity theft or misuse of their data can receive a $100 payment, subject to the $5,000 settlement payment maximum.

If the claimed amount exceeds the total net settlement fund, payments may be reduced on a pro rata basis so that each class member receives a proportional share of the net settlement fund.

All class members are eligible for five years of free credit monitoring, which includes up to $1 million in identity theft insurance.

The deadline for exclusion and objection is Feb. 17, 2023.

The final approval hearing for the data breach lawsuit settlement is scheduled for March 10, 2023.

In order to receive settlement benefits, class members must submit a valid claim form by March 20, 2023.

Who’s Eligible

Consumers who received a data breach notification letter from Ibex informing them that their personal identifying information may have been compromised in a data security incident between July 27, 2020 and Aug. 17, 2020.

Potential Award

Up to $5,000.

Proof of Purchase

Documentation of lost time and out-of-pocket expenses or losses.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

03/20/2023

Case Name

Sanders, et al. v. Ibex Global Solutions Inc., et al., Case No. 1:22-cv-00591-TNM, in the U.S. District Court for the District of Columbia

Final Hearing

03/10/2023

Settlement Website

IBexDataSettlement.com

Claims Administrator

Ibex Data Security Settlement Administrator
c/o Postlethwaite & Netterville
PO Box 1908
Baton Rouge, LA 70821
info@IbexDataSettlement.com
877-659-6287

Class Counsel

William B Federman
FEDERMAN AND SHERWOOD

Brooke Murphy
MURPHY LAW FIRM

Defense Counsel

Joseph L Meadows
Brian E Middlebrook
John T Mills
GORDON REES SCULLY MANSUKHANI LLP