Status: In progress

Smith, et al. v. Alvaria Inc., et al.

Carrington and Alvaria allegedly failed to properly safeguard the personally identifiable information of Carrington’s customers during a March data breach.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Abraham Jewett  |  June 12, 2023

Category: Data Breach
Close up of a man using a computer with a data breach concept overlay, representing the Carrington, Alvaria sales breach.
(Photo Credit: Nerza/Shutterstock)

Carrington, Alvaria data breach class action lawsuit overview: 

  • Who: Pamela Smith filed a class action lawsuit against Alvaria Inc. and Carrington Mortgage Services LLC. 
  • Why: Smith argues Carrington and Alvaria failed to properly safeguard the personally identifiable information of Carrington’s customers during a March data breach. 
  • Where: The class action lawsuit was filed in Massachusetts federal court.

Carrington Mortgage Services and Alvaria Inc. failed to properly safeguard and secure the personally identifiable information (PII) of Carrington’s customers during a March data breach, a new class action lawsuit alleges. 

Plaintiff Pamela Smith claims Carrington, a fully integrated mortgage company with lending and services options, provided its customers’ PII to workforce engagement software and cloud service technology solutions provider Alvaria. 

Smith argues Carrington and Alvaria did not have adequate security measures that complied with industry standards in place to protect the data and failed to provide Carrington customers with adequate notice about the data breach. 

“Plaintiff brings this class action lawsuit to address Defendants’ inadequate safeguarding and supervision of Class Members’ Private Information that they collected and maintained,” the data breach class action states. 

Smith wants to represent a nationwide class and Illinois subclass of individuals who had their private information stolen during the March data breach on Alvaria’s customer environment. 

Carrington customers affected by data breach at risk of future harm, class action alleges

Smith argues she and other class members would not have provided their private information to Carrington and Alvaria had they known the companies would “breach their obligations, privacy promises, and agreements.” 

Further, Smith claims individuals affected by the data breach are now at risk of having a variety of crimes committed against them using their stolen data, including having fraudulent financial accounts opened in their names, among other things. 

“There has been no assurance offered by Defendants that all personal data or copies of data have been recovered or destroyed,” the data breach class action states. 

Smith claims Carrington and Alvaria are guilty of unjust enrichment breach of implied contract, breach of contract and breach of third-party beneficiary contract, and of violating the Illinois Consumer Fraud and Deceptive Business Practices Act

The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief, along with an award of actual and statutory damages for herself and all class members. 

Last month, a California federal judge gave final approval to a settlement agreement worth nearly $20 million that resolves claims revolving around a 2020 Robinhood Financial data breach.

Were you impacted by the data breach against Alvaria’s customer environment? Let us know in the comments! 

The plaintiff is represented by David Pastor of Pastor Law Office PC and Christopher D. Jennings and Tyler B. Ewigleben of The Johnson Firm. 

The Carrington and Alvaria data breach class action lawsuit is Smith, et al. v. Alvaria Inc., et al., Case No. 1:23-cv-11205, in the U.S. District Court for the District of Massachusetts.


Don’t Miss Out!

Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!


Read About More Class Action Lawsuits & Class Action Settlements:

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

16 thoughts onCarrington, Alvaria class action claims data breach exposed data of millions

  1. Frederick Mosser says:

    I was also apart of Carrington Mortgage data breach along with the extra fees for online payments among other things by this company. How do I joint this class action??

  2. Melissa Murray says:

    Carrington stated that my title was clouded because a Teresa Lionberger-Etzel was on my title as home owner, I don’t not know any by that name and only know of two people with that last name, my sister and myself. They were trying to have me submit an affidavit showing that myself and Teresa were the same person. Their own title department was responsible for this title mistake as I had not changed my name and made no suggestion that my title was incorrect. I only found out when I tried to refinance and was denied. I refused to submit and affidavit, I had just gotten married the year before and had submitted one for last name change and advised they should have that on file. They were stating they never received on even after I had provided proof that Carrington had physically mailed me in a Carrington envelope showing they received it. After I showed proof of them receiving the affidavit and acknowledging they received it, the magically found the submitted affidavit. I am still not sure if my title has been cleared as they have refused to answer me and have not responded to a single email.

  3. Edward J Harper says:

    I received a letter fro Alvaria regarding a data breach with Flagship credit acceptance, but that was it!

  4. Tamara Larson says:

    I got the Alvaria letter, but nothing from Carrington Mortgage Services.

    1. Kenneth Reilly says:

      Hi My name is ken Reilly from Waterbury Connecticut I have received a letter from alvaria nothing from Carrington not even a single sorry or email letter nothing I didn’t receive the letter until May 1st and my wife’s came May 3rd

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.