Whirlpool defective refrigerator class action settlement

Whirlpool agreed to a class action settlement to resolve claims that certain refrigerators it manufactured are defective and have a “wire harness issue” that causes the ice maker, ice dispenser, water dispenser and/or control panel to fail.

The class action settlement benefits consumers who purchased a new Whirlpool, Maytag, KitchenAid or JennAir refrigerator manufactured between 2018 and 2021. Consumers can check if their refrigerator is covered by the settlement by entering their refrigerator’s serial number on the settlement website.

According to the class action lawsuit, certain Whirlpool-manufactured refrigerators are defective and experience a “wire harness issue” that causes the ice maker, ice dispenser, water dispenser and/or control panel to fail. As a result of this defect, consumers allegedly had to pay out of pocket to repair or replace their refrigerators.

Whirlpool is a home appliance manufacturer that sells a variety of appliances under its own name as well as Maytag, KitchenAid and JennAir.

Whirlpool has not admitted any wrongdoing but agreed to pay an undisclosed sum to resolve the Whirlpool refrigerator defect class action lawsuit.

Under the terms of the Whirlpool settlement, class members can receive either a cash payment or a repair for their defective refrigerator.

Class members who experienced a wire harness issue in their refrigerator between two and seven years after their refrigerator’s in-service date and who paid out of pocket for repairs or replacements can receive a partial refund for the repair or replacement. Class members who contacted Whirlpool or their retailer before paying out of pocket for repairs or replacements can receive a higher reimbursement percentage.

Class members can receive between 30% and 75% of the costs they paid for repairs or replacements, depending on how long after the in-service date the issue occurred and whether the class member provided notice to Whirlpool before paying out of pocket. Consumers who have documentation of the costs they paid for repairs or replacements will receive a cash payment based on the original purchase price of their refrigerator. Class members who do not have documentation will receive a lower reimbursement based on the original purchase price of their refrigerator.

Class members who have a preexisting wire harness issue in their refrigerator as of the notice date and who have not yet repaired or replaced the refrigerator can receive either a repair or a cash reimbursement. Class members who elect to receive a cash reimbursement can receive up to 50% of the original purchase price of their refrigerator, depending on how long after the in-service date the issue occurred.

Class members who experience a wire harness issue after May 5, 2026, can receive either a repair or a cash reimbursement. Class members who elect to receive a cash reimbursement can receive up to 50% of the original purchase price of their refrigerator, depending on how long after the in-service date the issue occurred.

The deadline for exclusion and objection is June 2, 2026.

The final approval hearing for the Whirlpool settlement is scheduled for July 9, 2026.

To receive settlement benefits, class members must submit a valid claim form by Nov. 2, 2026.

Who’s Eligible

The class action settlement covers consumers who purchased a new Whirlpool, Maytag, KitchenAid or JennAir refrigerator manufactured between 2018 and 2021.

Potential Award

Cash payment between 30% and 75% of the costs they paid for repairs or replacements, or a repair for their defective refrigerator.

Proof of Purchase

Class members must submit their refrigerator model and serial numbers and provide proof — or a declaration in some cases — that they purchased, received or acquired a new class refrigerator, experienced a wire harness issue and paid out of pocket to repair or replace it.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

11/02/2026

Case Name

Costa v. Whirlpool Corp., Case No. 1:24-cv-00188-MN, in the United States District Court for the District of Delaware

Final Hearing

07/09/2026

Settlement Website

RefrigeratorSettlement.com

Claims Administrator

Whirlpool Refrigerator Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
[email protected]
877-335-4279

Class Counsel

Timothy N. Mathews
Scott M. Tucker
Zachary P. Beatty
Alex M. Kashurba
Marissa N. Pembroke
CHIMICLES SCHWARTZ KRINER & DONALDSON-SMITH LLP

Defense Counsel

Andrew M. Unthank
WHEELER TRIGG O’DONNELL LLP