Vivint fraudulent accounts $9.75M class action settlement

Home security company Vivint agreed to a $9.75 million class action lawsuit settlement to resolve claims that it violated the Fair Credit Reporting Act (FCRA) by accessing consumer credit information and using that data to create false accounts.

The settlement benefits consumers whose credit information Vivint accessed without authorization, whose information Vivint used to create an account and who were then subjected to collection efforts regarding the fraudulent accounts between Jan. 1, 2016, and Jan. 16, 2024.

According to the FCRA class action lawsuit, Vivint collected reports of consumer credit information without consent and used that information to create unauthorized accounts. Vivint then initiated collections proceedings on some of these fraudulent accounts, the plaintiffs contend.

Vivint is a home security system company that offers security devices and monitoring services.

Vivint hasn’t admitted any wrongdoing but agreed to a $9.75 million settlement to resolve the FCRA class action lawsuit settlement.

Under the terms of the settlement, class members can receive a $1,200 payment for each account created with their stolen credit information that was subject to collection efforts. For fraudulent accounts that were not subject to collection efforts, class members can receive $250. Class members can only receive one type of compensation per account, meaning either $250 or $1,250, not a combined payment of $1,450.

Vivint has also agreed to change its business practices by removing unauthorized accounts, verifying consumer report consent and safeguards to prevent future misuse of consumer information. 

The deadline for exclusion and objection is April 15, 2024.

The final approval hearing for the settlement is scheduled for April 23, 2024.

To receive a settlement payment, class members must submit a valid claim form by June 7, 2024.

Who’s Eligible

The settlement benefits consumers whose credit information Vivint accessed without authorization, whose information Vivint used to create an account and who were then subjected to collection efforts regarding the fraudulent accounts between Jan. 1, 2016, and Jan. 16, 2024.

Potential Award

$1,200

Proof of Purchase

N/A

Optional documentation may include screenshots, emails, letters, credit report printouts or call records demonstrating that Vivint accessed the class member’s credit, created an account in their name without authorization or made collection efforts against them.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

06/07/2024

Case Name

Sullen, et al. v. Vivint Inc., Case No. 01-CV-2023-903893, in the Circuit Court of Jefferson County, Alabama

Final Hearing

04/23/2024

Settlement Website

VivintFCRASettlement.com

Claims Administrator

Vivint FCRA Settlement
c/o A.B. Data, Ltd.
PO Box 173087
Milwaukee, WI 53217
info@VivintFCRASettlement.com
800-513-1506

Class Counsel

Jonathan S Mann
Austin B Whitten
Michael C Bradley
PITTMAN DUTTON HELLUMS BRADLEY & MANN PC

Defense Counsel

Jason B Tompkins
Jonathan P Hoffmann
BALCH & BINGHAM LLP