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This settlement is closed!
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The Federal Trade Commission (FTC) is returning money to consumers who were unable to access funds on their NetSpend prepaid debit cards.
The settlement benefits consumers who got a NetSpend card between Jan. 1, 2010, and Aug. 31, 2016, who did not activate the card before Aug. 31, 2016, and who had fees deducted from their card balance.
According to the FTC, NetSpend denied or delayed the activation of its prepaid debit cards — causing consumers to be unable to use their prepaid funds. In addition, NetSpend allegedly charged consumers fees that reduced the balances on their prepaid cards.
NetSpend is a prepaid debit card company that offers “alternative financial services.”
NetSpend agreed to resolve the FTC lawsuit with a settlement. In June 2022, the FTC sent over $10 million in refund money to more than 430,000 NetSpend consumers.
Now the FTC is accepting claim forms from consumers who did not previously receive a refund payment to issue the remaining funds.
Claimants can receive a full refund of the fees they had deducted from their card balance.
There is no exclusion or objection deadline.
The court approved the NetSpend FTC settlement April 10, 2017.
In order to receive refund money from the NetSpend settlement, consumers must submit a valid claim form by Sept. 21, 2023. Consumers who already received a refund payment from the FTC should not file a claim.
Who’s Eligible
Consumers who got a NetSpend card between Jan. 1, 2010, and Aug. 31, 2016, who did not activate the card before Aug. 31, 2016, and who had fees deducted from their card balance.
Potential Award
Varies
Proof of Purchase
N/A
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
09/21/2023
Case Name
FTC v. NetSpend Corp., Case No. 1:16-cv-04203-AT, in the U.S. District Court for the Northern District of Georgia
Final Hearing
04/10/2017
Settlement Website
Claims Administrator
Analytics Consulting LLC
888-684-4858
Class Counsel
N/A
Defense Counsel
N/A
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251 thoughts onNetSpend prepaid debit cards FTC settlement
I have 2 cards and it’s been long time trying to activate them whit not success I even talk whit an agent and they only said: the will be active in 10 min and that never happened. This is fraud.