This settlement is closed!
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Consumers could benefit from a $7.2 million lawsuit settlement between the Federal Trade Commission (FTC) and HomeAdvisor resolving claims that the home project platform duped contractors and small businesses.
Refunds are available to anyone who was charged for a mHelpDesk membership and received a refund notification from the FTC.
According to the FTC, HomeAdvisor used false and misleading claims that it could provide high-quality, genuinely sourced leads for home service providers. The company allegedly used these claims to dupe contractors and other small businesses into paying for memberships for HomeAdvisor and mHelpDesk, an optional HomeAdvisor service.Â
HomeAdvisor is a platform that purportedly connects homeowners and professionals to accomplish home improvement tasks.
HomeAdvisor agreed to a $7.2 million settlement to resolve the FTC lawsuit. Of this amount, $3 million is being returned to 110,372 businesses that paid for HomeAdvisor memberships; 91,273 businesses that paid for a mHelpDesk membership can file a claim to receive an additional payment of $59.99.
There is no exclusion or objection deadline for the FTC settlement.
The settlement was finalized April 21, 2023.
In order to receive refunds under the FTC settlement, businesses that received a letter or email with a claim number must submit a valid claim form by Feb. 26, 2024.
Who’s Eligible
Anyone who was charged for a mHelpDesk membership and received a refund notification from the FTC
Potential Award
$59.99
Proof of Purchase
Claim number
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
02/26/2024
Case Name
In the Matter of HomeAdvisor Inc., a corporation d/b/a Angi Leads, d/b/a HomeAdvisor powered by Angi, FTC File Number 1923106, Docket No. 9407, before the Federal Trade Commission
Final Hearing
04/21/2023
Settlement Website
Claims Administrator
833-915-1144
Class Counsel
N/A
Defense Counsel
N/A
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8 thoughts onHomeAdvisor false advertising FTC refunds
Add me please
Contacted them and get calls weekly but never have signed up or used them. I believe that they captured my details and keep calling but I’m on do not call lists.
Add me..Thanks
Add me please.
Thank you.
We got charged just to the email. Now they call at least once a month even though I told them to remove us
This happened to me and I never received a claim number. Add me please
I paid for it but I didn’t get the email or receipt or anything else for my payment. I’ve been locked out of the email account that I had at the time I also do not have the checking account I had At the time. I recently been sued by my bank from losing my job and couldn’t make the credit card payment and small loan how can you tell if I paid for it please contact me on this
Thus happened to me and I never received a claim number like how are you guys picking who you send claims to when you know a lot of ppl more then likely had this problem. Add me please
Add me