Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

This settlement is closed!

Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!

Massage Envy

UPDATE 2: Top Class Actions readers reported receiving settlement checks for $7 as of Jan. 13, 2021.

UPDATE: The Missouri Massage Envy Class Action Settlement was granted final approval on November 13, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.


A $1.6 million Massage Envy settlement has been reached to resolve claims that the spa denied consumers their full massage time.

The Massage Envy settlement benefits consumers who purchased a massage session at a Massage Envy location in Missouri at any time between Jan. 31, 2012 and April 13, 2020, while they were not a Massage Envy member.

Plaintiffs Mark Pirozzi and Keila Green first filed their claim in Missouri state court in April 2019. The Massage Envy class action lawsuit, which was later moved to federal court, claimed that consumers who purchased massages did not get the full benefits of their introductory or non-member offers.

According to the plaintiffs, the spa offers massages for a variety of times including one hour, one and a half hours, and two hours. These massages are reportedly offered to first time Massage Envy customers or non-members.

However, the plaintiffs claim that the massages do not last as long as advertised. Instead, the services allegedly last no more than 50 minutes, 80 minutes, or 110 minutes, respectively. Ten minutes of the appointment is used for consultation and dressing, although this time is reportedly not disclosed to consumers.

“Massage Envy misrepresented the length of massages and concealed the fact that at least 10 minutes out of the supposed massage time were spent in other activities,” the Massage Envy class action lawsuit argued.

As a result of the alleged 10 minute reductions, the plaintiffs and other consumers were forced to pay more for the massages than what they were worth.

The Massage Envy class action lawsuit argued that consumers would not have paid as much for the massage services if they had been aware that the massages were shorter than advertised.

“Members of the putative Class likewise purchased what were represented to be 1- hour, 1½-hour, and 2-hour massages as set forth above but that were in actuality no longer than 50, 80 and 110 minutes, respectively,” the Massage Envy class action lawsuit concluded. “Thus, the massages they were provided were worth less than what they paid for them.”

Massage Envy has not admitted any wrongdoing but agreed to pay $1.6 million to resolve the claims against them in a Massage Envy settlement. The deal avoids the costs and risks of continued litigation for Massage Envy, the plaintiffs, and the Class Members affected by the issue.

Under the Massage Envy settlement, Class Members will be eligible to receive a one time cash payment of $7. In order to benefit from the settlement, Class Members must file a valid claim form by July 27, 2020.

The Massage Envy settlement will also provide up to $400,000 in attorneys’ fees and costs, administrative costs of around $100,000, and incentive awards of $10,000 to the named plaintiffs.

Class Members have until July 27, 2020 to exclude themselves or object to the settlement. The final approval hearing for the Massage Envy settlement is Nov. 13, 2020.

Who’s Eligible

Consumers who purchased a massage session at a Massage Envy location in Missouri at any time between Jan. 31, 2012 and April 13, 2020, while they were not a Massage Envy member.

Potential Award

Cash payments of $7.

Proof of Purchase

N/A

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

7/27/2020

Case Name

Mark Pirozzi, et al. v. Massage Envy Franchising LLC, Case No. 4:19-cv-00807, in the U.S. District Court for the Eastern District of Missouri

Final Hearing

11/13/2020

Settlement Website
Claims Administrator

Massage Envy Settlement Administrator
c/o Epiq
P.O. Box 6006
Portland, OR 97228-6006
info@MissouriMassageSessions.com
1-833-935-1344

Class Counsel

Richard S. Cornfeld
Daniel Levy
LAW OFFICE OF RICHARD S. CORNFELD LLC

Michael J. Flannery
CUNEO GILBERT & LADUCA LLP

Anthony S. Bruning
Anthony S. Bruning Jr.
Ryan L. Bruning
Edward M. Roth
THE BRUNING LAW FIRM

Defense Counsel

Luanne Sacks
Cynthia Ricketts
Nathan Kunz
SACKS RICKETTS & CASE LLP

Michael B. Kass
ARMSTRONG TEASDALE LLP

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

13 thoughts onMissouri Massage Envy Class Action Settlement

  1. V. Egan says:

    1/20/2021 Received $7.00 check in Missouri.

  2. Mireya Macias says:

    Recieved a 7 dollar check in California today

  3. PWS says:

    7 n TN 1/19/21

  4. Gf says:

    Received a $7 check in SC today.

  5. Dee says:

    Looks like I got a check coming in the mail today in illinois.

    1. Peter thompson says:

      congrats! how much did you receive?

      1. Dee says:

        $7 if I’m remembering correctly

    2. Lisa monroe says:

      Me too

      1. zz says:

        It’s a Voucher, not a check

        1. Victoria says:

          It’s a check. Don’t be stupid.

  6. Jackie Farrow says:

    add me.

  7. Felicia R Reddick says:

    add me in

  8. Hugh Chardon says:

    Add me

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.