$9.95M Gen Digital TCPA class action settlement

Gen Digital Inc., parent company of Norton and LifeLock, has agreed to a $9.95 million class action lawsuit settlement to resolve claims it violated the federal Telephone Consumer Protection Act (TCPA) with unsolicited phone calls.

The Norton settlement benefits consumers who received a call regarding a LifeLock or Norton account from Gen Digital between Feb. 19, 2021, and Oct. 30, 2025, that used an artificial or prerecorded voice but who did not have a LifeLock or Norton account with Gen Digital.

Plaintiffs in the class action lawsuit accused Gen Digital of violating the TCPA by using an artificial or prerecorded voice in connection with calls placed regarding LifeLock and Norton accounts to cellular telephone numbers of persons who are not its customers or accountholders.

Gen Digital is the parent company of Norton and LifeLock, which provide identity theft protection and other cybersecurity services.

Under the terms of the LifeLock account settlement, class members who submit a valid claim form will be entitled to a share of the settlement fund after administrative costs, attorneys’ fees and other expenses are deducted.

Each class member who submits a timely and valid claim form will be entitled to an equal share of the Norton settlement fund, estimated to be between $200 and $625, depending on the number of participating class members.

The deadline to opt out of or object to the settlement is April 13, 2026.

The final approval hearing for the settlement is scheduled for July 14, 2026.

The deadline to submit a claim form is April 13, 2026.

Who’s Eligible

Individuals who received a call regarding a LifeLock or Norton account, directed to a telephone number assigned to a cellular telephone service, between Feb. 19, 2021, and Oct. 30, 2025, from Gen Digital using an artificial or prerecorded voice are eligible for the settlement.

Potential Award

$200 to $625

Proof of Purchase

Claimants must provide evidence of having received from Gen one or more calls with an artificial or prerecorded voice regarding a LifeLock or Norton account during the settlement class period and attest to the fact that they were not a customer of LifeLock or Norton when they received these calls.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

04/13/2026

Case Name

Michelle Jackson v. Gen Digital Inc., Case No. 2:25-cv-00535-MTL, in the U.S. District Court for the District of Arizona

Final Hearing

07/14/2026

Settlement Website

JacksonIVRSettlement.com

Claims Administrator

Jackson v. Gen Digital Inc.
c/o Kroll Settlement Administration
P.O. Box 225391
New York, NY 10150-5391
[email protected]
800-398-1280

Class Counsel

Michael L. Greenwald
GREENWALD DAVIDSON RADBIL PLLC

Anthony I. Paronich
PARONICH LAW P.C.

Defense Counsel

Artin Betpera
BUCHALTER P.C.