$9.4M Fandango convenience fee, fanclub membership class action settlement

Fandango agreed to pay a $9.4 million class action settlement to resolve claims it failed to disclose mandatory convenience fees and violated laws regarding expiring promo codes.

The Fandango settlement benefits consumers who paid a convenience fee to purchase tickets through Fandango to California theaters between June 11, 2020, and June 17, 2024, as well as California and Washington consumers who purchased a Fandango FanClub membership between Oct. 7, 2024, and April 16, 2025.

Fandango is an online movie ticketing platform that allows consumers to purchase tickets to theaters in their area. The company also offers a subscription service, Fandango FanClub, that allows consumers to purchase tickets at a discounted rate.

According to a class action lawsuit, Fandango failed to disclose mandatory convenience fees when consumers purchased tickets through its website, allegedly surprising customers with extra charges added after they had already selected their tickets.

Another class action lawsuit claims Fandango’s FanClub subscription service violated California and Washington laws because the company allegedly offered monthly credits, discounts and promo codes that expired after 30 days without clearly disclosing the expiration terms.

Fandango has not admitted any wrongdoing but agreed to a $9.4 million class action settlement to resolve the allegations.

Under the terms of the Fandango settlement, class members can receive either cash or vouchers.

Eligible Convenience Fee Class members who submit a valid claim may choose either a $3.25 cash payment or a $3.25 Fandango voucher, while FanClub Class members will automatically receive a $7.50 Fandango voucher. Those who qualify for both classes may receive the $7.50 voucher in addition to the $3.25 cash payment or voucher.

Vouchers can be used toward the purchase of movie tickets made at Fandango.com or via the Fandango app and cannot be redeemed directly at any theater box office. Vouchers cannot be stacked or combined with any other discount or offer and are not transferable.

The deadline for exclusion and objection is June 18, 2026.

The final approval hearing for the Fandango class action settlement is scheduled for Aug. 7, 2026.

To receive settlement benefits, class members must submit a valid claim form by Aug. 17, 2026.

Who’s Eligible

The Fandango class action settlement benefits consumers who paid a convenience fee to purchase tickets through Fandango to California theaters between June 11, 2020, and June 17, 2024, as well as California and Washington consumers who purchased a Fandango FanClub membership between Oct. 7, 2024, and April 16, 2025.

Potential Award

$3.25 cash payment or voucher and a $7.50 voucher

Proof of Purchase

Unique ID and confirmation code received via email

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

08/17/2026

Case Name

Beer, et al. v. Fandango Media LLC, Case No. 25CU046749N, in the Superior Court of the State of California for the County of San Diego

Final Hearing

08/07/2026

Settlement Website

FandangoMediaSettlement.com

Claims Administrator

Beer v. Fandango Media
Settlement Administrator
P.O. Box 2779
Portland, OR 97208-2779
[email protected]
877-279-8792

Class Counsel

Simon Franzini
Martin Brenner
Grace Bennett
DOVEL & LUNER LLP

Defense Counsel

Christine M. Reilly
Patrice S. Ruane
MANATT, PHELPS & PHILLIPS LLP