$29.5M Citibank TCPA class action settlement

A $29.5 million Citibank settlement resolves claims the bank violated the Telephone Consumer Protection Act by bombarding noncustomers with robocalls.

The settlement benefits consumers who are not current or former Citibank customers and who received one or more prerecorded calls or robocalls concerning a past-due credit card account between Aug. 15, 2014, and July 31, 2024.

According to the class action lawsuit, Citibank placed unsolicited robocalls and prerecorded calls to consumers concerning past-due credit card balances that they were not responsible for as non-Citibank customers. These calls allegedly violated the TCPA.

Citibank is a banking provider and a credit card, mortgage and personal loan lender.

Citibank hasn’t admitted any wrongdoing but agreed to pay $29.5 million to resolve the TCPA class action lawsuit.

Under the terms of the settlement, class members can receive an equal share of the net settlement fund. Each claimant is estimated to receive between $350 and $850. Class member recovery is limited to $2,500 per claimant unless they can provide telephone records, screenshots or other evidence that they received more than five calls.

The deadline for exclusion and objection is Dec. 20, 2024.

The final approval hearing for the settlement is scheduled for Jan. 14, 2025.

To receive Citibank settlement payments, class members must submit a valid claim form by Dec. 20, 2024.

Who’s Eligible

Consumers who are not current or former Citibank customers who received one or more prerecorded calls or robocalls concerning a past-due credit card account between Aug. 15, 2014, and July 31, 2024

Potential Award

$850

Proof of Purchase

Telephone records, screenshots or other evidence that claimants received more than five calls

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

12/20/2024

Case Name

Head v. Citigroup Inc., Case No. 3:18-cv-08189-ROS, in the U.S. District Court for the District of Arizona

Final Hearing

01/14/2025

Settlement Website

HeadTCPASettlement.com

Claims Administrator

Head v. Citibank N.A. Claims Administrator
P.O. Box 301134
Los Angeles, CA 90030-1134
[email protected]
844-504-1775

Class Counsel

Michael L Greenwald
GREENWALD DAVIDSON RADBIL PLLC

Matthew R Wilson
MEYER WILSON CO LPA

Defense Counsel

Daniel JT McKenna
Matthew A Morr
BALLARD SPAHR LLP