By Top Class Actions  |  July 21, 2026

Category: Legal News
(Photo Credit: Westlight/Shutterstock)

Serviceaide agreed to a $1.8 million class action settlement to resolve claims that it failed to prevent a 2024 data breach that compromised sensitive patient information.

The Serviceaide settlement benefits individuals whose private information was compromised in the Serviceaide data breach that occurred between Sept. 19 and Nov. 5, 2024.

The Serviceaide data breach allegedly compromised sensitive patient information, such as Social Security numbers, medical information and insurance data. Plaintiffs in the data breach class action lawsuit claim Serviceaide failed to take reasonable steps to protect their information and prevent a data breach.

Serviceaide is an AI digital solutions provider that partners with companies such as Catholic Health, a New York healthcare system.

Serviceaide has not admitted any wrongdoing but agreed to a $1.8 million class action settlement to resolve these allegations.

Under the terms of the Serviceaide settlement, class members can receive a cash payment.

Class members who experienced documented losses as a result of the data breach can receive up to $5,000 in reimbursement for bank fees, credit monitoring expenses, professional fees, fraudulent charges and more.

Class members who did not experience documented losses as a result of the data breach can receive an alternate cash payment of around $50.

Payments may be adjusted on a pro rata basis depending on the number of claims filed with the settlement. If the settlement administrator determines a claim for documented losses is deficient, the claim may be converted to an alternate cash payment.

The deadline for exclusion and objection is Aug. 17, 2026.

The final approval hearing for the Serviceaide data breach class action settlement is scheduled for Sept. 16, 2026.

To receive settlement benefits, class members must submit a valid claim form by Sept. 1, 2026.


Who’s Eligible

The settlement benefits individuals whose personal information was compromised in the Serviceaide data breach that occurred between Sept. 19 and Nov. 5, 2024.

Potential Award

Up to $5,000 for documented losses or an estimated $50 cash payment

Proof of Purchase

Claimants filing for documented losses must provide third-party documentation supporting their claims, such as credit card statements, bank statements, invoices, telephone records and receipts.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

09/01/2026

Case Name

Balzer, et al. v. Serviceaide Inc., et al., Case No. 625615/2025, in the New York Supreme Court for Nassau County

Final Hearing

09/16/2026

Settlement Website
Claims Administrator

Nancy Balzer, et al. v. Serviceaide Inc.
c/o Kroll Settlement Administration LLC
P.O. Box 5324
New York, NY 10150-5324
833-930-1176

Class Counsel

Jeff Ostrow
KOPELOWITZ OSTROW P.A.

Raina Borrelli
STRAUSS BORRELLI PLLC

Gary M. Klinger
MILBERG PLLC

Scott Cole
COLE & VAN NOTE

Defense Counsel

James Monagle
MULLEN COUGHLIN LLC

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One thought on $1.8M Serviceaide data breach class action settlement

  1. nanda shah says:

    Add me

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.