$1.67M Change Healthcare, BCBS TCPA class action settlement

A $1.67 million Change Healthcare settlement resolves claims the company violated the Telephone Consumer Protection Act while calling consumers on behalf of Blue Cross Blue Shield of North Carolina.

The settlement benefits individuals who received robocalls or prerecorded calls between Jan. 10, 2019, and July 17, 2024, from Change Healthcare calling on behalf of Blue Cross Blue Shield of North Carolina despite not being subscribers of BCBSNC or opting out from receiving these calls.

The telemarketing class action lawsuit claims Change Healthcare, under the brand My Advocate, contacted consumers for Blue Cross Blue Shield of North Carolina who were never BCBSNC customers or who opted out of the calls. According to the class action lawsuit, these calls violated the federal TCPA.

Change Healthcare is a health care revenue and payment cycle management provider. BCBSNC is a North Carolina-based insurance provider.

Change Healthcare and BCBSNC haven’t admitted any wrongdoing but agreed to pay $1.67 million to resolve the TCPA class action lawsuit.

Under the terms of the Change Healthcare and BCBSNC settlement, class members can receive an equal share of the net settlement fund. Exact payments will vary depending on the number of claims filed and other factors. No payment estimates are available at this time.

The deadline for exclusion and objection is Dec. 2, 2024.

The final approval hearing is scheduled for Dec. 16, 2024.

To receive Change Healthcare and BCBSNC settlement benefits, class members must submit a valid claim form by Dec. 2, 2024.

Who’s Eligible

Individuals who received robocalls or prerecorded calls between Jan. 10, 2019, and July 17, 2024, from Change Healthcare calling on behalf of Blue Cross Blue Shield of North Carolina despite not being subscribers of BCBSNC or opting out from receiving these calls

Potential Award

TBD

Proof of Purchase

Telephone numbers that received calls

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

12/02/2024

Case Name

Stark v. Blue Cross and Blue Shield of North Carolina, et al., Case No. 1:23-cv-00022-CCE-LPA, in the U.S. District Court for the Middle District of North Carolina

Final Hearing

12/16/2024

Settlement Website

MyAdvocateSettlement.com

Claims Administrator

Stark v. BCBSNC Settlement Administrator
P.O. Box 301132
Los Angeles, CA 90030-1132
[email protected]
866-507-0483

Class Counsel

Avi R Kaufman
KAUFMAN PA

Stefan Coleman
COLEMAN PLLC

Defense Counsel

ALSTON & BIRD LLP

HOGAN LOVELLS US LLP