Jessy Edwards  |  July 27, 2021

Category: Legal News

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Wells Fargo home loans
(Photo Credit: Jonathan Weiss/Shutterstock)

Wells Fargo should pay an extra $22 million to compensate additional mortgage customers who lost their homes when the bank wrongly denied them loan modifications, after an $18.5 million deal was struck with initial claimants. 

A judge gave early approval to the supplemental settlement between Wells Fargo home loan borrowers and the bank, after the court became aware of more Class members, Law360 reported.

The plaintiffs allege they were wrongly denied loan modifications due to a software error, which forced them into foreclosure. 

U.S. District Judge William H. Alsup said the more-than $21.8 million extra settlement is to cover an additional 741 Class members that weren’t included in Wells Fargo’s first list of borrowers provided to the court. The initial settlement is for $18.5 million.

“After new class members were identified, the parties agreed to the supplemental settlement which provides new class members compensation for economic harm using the same formula as in the first settlement,” Judge Alsup reportedly said. 

“The supplemental settlement also provides new class members the same opportunity to apply for additional settlement amounts for severe emotional distress.”

The class action lawsuit alleges that, from 2010 to 2018, homeowners who should have qualified for a home loan modification were denied assistance due to a software error.

The bank said it discovered the software flaw in 2013, but a related error persisted through 2018, continuing to impact customers.

The bank made the information public, sent apology letters to affected homeowners and offered between $5,000 and $15,000 to some, the settlement reportedly says.

According to the settlement, Class members will get a portion of the millions depending on the estimated value of the property they lost due to the bank’s software error. It is estimated each home loan customer will get between $14,000 and $120,000, Law360 reported.

The settlement also includes $1 million for those who experienced “severe emotional distress” due to losing their homes. 

Wells Fargo is the fourth largest bank in the United States based on assets. The financial corporation has often found itself facing consumer backlash regarding alleged unfair operations of the bank, potential unethical practices, and more, which have resulted in a range of class action lawsuits being filed. 

The Wells Fargo lawsuit filings follow claims of the bank unfairly repossessing property, customers receiving mortgage forbearances they didn’t ask for, customers being wrongfully denied home loan modifications, and more. Click here for the latest Wells Fargo class action lawsuits. 

What do you think about this settlement with Wells Fargo? Let us know in the comments! 

The borrowers are represented by Michael L. Schrag, Joshua J. Bloomfield and Linda P. Lam of Gibbs Law Group LLP; and Richard M. Paul III and Laura C. Fellows of Paul LLP.

The Wells Fargo Home Loan Modification Error Class Action Settlement is Hernandez et al. v. Wells Fargo Bank NA et al., Case No. 3:18-cv-07354, in the U.S. District Court for the Northern District of California.


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143 thoughts onWells Fargo Should Pay Extra $22M to Additional Customers Who Lost Their Homes Due to Software Error, Judge Says

  1. Daniel Garcia says:

    I hope the same happens with Bank of America! They ruined my credit with a wrongful foreclosure that led me to have to file for bankruptcy, which ruined my credit again. All I got from that Class Action Settlement was a measly $300 check… which definitely doesn’t compensate for all the damage that was done.

  2. jeff Dobbs says:

    Add me to the list! Foreclosed due to Wells Fargo failures, ended up getting a divorce because of the stress.

  3. Andrea Mccoy says:

    Add me to the list.

    1. Lori Ross says:

      I had a loan modification and was denied… I lost my home.I think Wells Fargo is at fault.. Please put me on the list!!!

  4. Melisa padilla says:

    Add me

  5. Joan says:

    Who do I contact to be added to this settlement case?

  6. S M says:

    Applied for a loan modification, but nothing was processed and account was moved around several times to the point we didn’t know who had it. Submitted paperwork several times with needed documentation to support loan modification but it wasn’t processed and house was foreclosed in 2016

    1. LUCY MARCHIONNI says:

      Wells Fargo would not help me at all in 2018. They said Not to pay my mortgage while its under review to refinance. After months went by my home went in foreclosure. I had to get a lawyer to help me and now I had to file bankruptcy so I dont lose my home. I will never use WF. They don’t care about helping anyone.

  7. Natalie Dodson says:

    Add me. They took my home and everything in it. nd969907@gmail.com

  8. Jocelyn Tabb says:

    I tried to stop foreclose on my house in 2014, and was denied help with Wells Fargo. I still need somewhere to stay??? Please Help Me.

  9. Michael Perez says:

    Please add us

  10. Al Pagano says:

    add me , they are presently , foreclosing on my house in NY State. They owed me money and refused to return same to me.

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