Top Class Actions  |  January 12, 2023

Category: Closed Class Actions

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A person in a car reaches an e-toll stop on a highway - avis toll
(Photo Credit: Pair Srinrat/Shutterstock)

EDITOR’S NOTE: This content has been sponsored and edited for clarity in collaboration with the sponsor.

Avis Budget Group agreed to pay $45 million to resolve claims it charged renters hidden fees for electronic toll payment services.

The settlement benefits individuals who rented an Avis or Budget vehicle and paid Avis, Budget or Highway Toll Administration — an electronic toll processing administrator — for the use of e-Toll services between April 1, 2007, and Dec. 31, 2015. For rental transactions originating in Florida, Texas, and Colorado the class period is March 2, 2009, to Dec. 31, 2015.

Avis Budget Group is a car rental company that operates Avis, Budget, Zipcar and other car rental brands around the globe.

This lawsuit is about certain fees and toll-related charges associated with the “e-Toll” electronic toll payment system available for use by Avis and Budget rental vehicle customers. The plaintiff alleges the defendants breached the ABG rental agreement or the implied covenant of good faith and fair dealing by collecting these charges from customers in violation of the terms of the ABG rental agreement; violated the New Jersey Consumer Fraud Act by failing to disclose these fees; and caused unjust enrichment in the defendants’ favor. The defendants deny all of the allegations in the litigation and believe the claims asserted against them are without merit.

Avis Budget hasn’t admitted any wrongdoing but agreed to resolve these allegations with a $45 million class action settlement.

Under the terms of the settlement, class members can receive partial reimbursement of eligible e-Toll-related charges. This includes e-Toll convenience fees and toll differentials.

For each class member’s first and second rental transaction, the settlement provides 80% reimbursement for eligible e-Toll charges. For a class member’s third through seventh rental transaction, the settlement provides 65% reimbursement of eligible e-Toll charges. Payments may be reduced if class members were previously refunded by Avis Budget or paid by a third party through a central billing account.

Exact payments will vary depending on the number of rental transactions claimed by class members and the amount they paid in e-Toll charges for each transaction. According to the settlement, average settlement amounts are projected between $9.36 for one rental transaction and $46.07 for seven rental transactions.

The deadline for exclusion and objection is Dec. 24, 2022. 

The final approval hearing for the Avis Budget toll fees settlement is scheduled for Feb. 23, 2023.

In order to receive settlement benefits, class members must submit a valid claim form by Feb. 28, 2023.

Who’s Eligible

Individuals who rented an Avis or Budget vehicle and paid Avis, Budget or HTA — an electronic toll processing administrator — for the use of e-Toll services between April 1, 2007, and Dec. 31, 2015. For rental transactions originating in Florida, Texas and Colorado, the class period is March 2, 2009, through Dec. 31, 2015.

Potential Award

Varies

Proof of Purchase

Proof of purchase not applicable

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

02/28/2023

Case Name

Mendez v. Avis Budget Group Inc. et al., Case No. 2:11-cv-06537-CCC-JSA (D.N.J.) in the District Court for the District of New Jersey

Final Hearing

02/23/2023

Settlement Website
Claims Administrator

Avis Budget Group E-Toll Settlement
c/o Settlement Administrator
1650 Arch Street Suite 2210
Philadelphia, PA 19103
info@eTollSettlement.com
844-448-0078

Class Counsel

Joseph J. DePalma
LITE DEPALMA GREENBERG & AFANADOR LLC

Judith L. Spanier
ABBEY SPANIER LLP

Defense Counsel

Paul J. Halasz
Paul R. Marino
DAY PITNEY LLP

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62 thoughts onAvis Budget e-Toll related charge class action settlement

  1. Jack says:

    I was given a small amount from the Avis settlement but the email came from this email address. And it’s to go through a link to get a virtual card and they want my home address. Is this legitimate? This is the email etollsettlement@hawkmarketplace.com

    Thank you

  2. Bee Dee says:

    Rec’d $21.84 today, Zelle deposit

  3. NinaSimone says:

    received $14.20 today PayPal

    1. Donaldvon says:

      Add me

  4. Josh says:

    Just received my PayPal payment for a whopping $3.37. :D

  5. Byron says:

    Did anyone actually get paid? I was told I was approved for the claim but i never received a payment and they ignore my emails.

  6. Doristean Maghett says:

    Add Me

    1. Sandra Sunberg says:

      Every july I flew home for my cancer doctors sometimes it was in february for my checkups I always used avis/budget. So please help me. Survivor of stage 4 cancer. Thank you.

  7. Latrice says:

    Add me.

  8. Stacy Dennis says:

    Add me

  9. Freda Smith says:

    Please add me

  10. Sharon R says:

    Add me

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.