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EDITOR’S NOTE: This content has been sponsored and edited for clarity in collaboration with the sponsor.
Avis Budget Group agreed to pay $45 million to resolve claims it charged renters hidden fees for electronic toll payment services.
The settlement benefits individuals who rented an Avis or Budget vehicle and paid Avis, Budget or Highway Toll Administration — an electronic toll processing administrator — for the use of e-Toll services between April 1, 2007, and Dec. 31, 2015. For rental transactions originating in Florida, Texas, and Colorado the class period is March 2, 2009, to Dec. 31, 2015.
Avis Budget Group is a car rental company that operates Avis, Budget, Zipcar and other car rental brands around the globe.
This lawsuit is about certain fees and toll-related charges associated with the “e-Toll” electronic toll payment system available for use by Avis and Budget rental vehicle customers. The plaintiff alleges the defendants breached the ABG rental agreement or the implied covenant of good faith and fair dealing by collecting these charges from customers in violation of the terms of the ABG rental agreement; violated the New Jersey Consumer Fraud Act by failing to disclose these fees; and caused unjust enrichment in the defendants’ favor. The defendants deny all of the allegations in the litigation and believe the claims asserted against them are without merit.
Avis Budget hasn’t admitted any wrongdoing but agreed to resolve these allegations with a $45 million class action settlement.
Under the terms of the settlement, class members can receive partial reimbursement of eligible e-Toll-related charges. This includes e-Toll convenience fees and toll differentials.
For each class member’s first and second rental transaction, the settlement provides 80% reimbursement for eligible e-Toll charges. For a class member’s third through seventh rental transaction, the settlement provides 65% reimbursement of eligible e-Toll charges. Payments may be reduced if class members were previously refunded by Avis Budget or paid by a third party through a central billing account.
Exact payments will vary depending on the number of rental transactions claimed by class members and the amount they paid in e-Toll charges for each transaction. According to the settlement, average settlement amounts are projected between $9.36 for one rental transaction and $46.07 for seven rental transactions.
The deadline for exclusion and objection is Dec. 24, 2022.
The final approval hearing for the Avis Budget toll fees settlement is scheduled for Feb. 23, 2023.
In order to receive settlement benefits, class members must submit a valid claim form by Feb. 28, 2023.
Who’s Eligible
Individuals who rented an Avis or Budget vehicle and paid Avis, Budget or HTA — an electronic toll processing administrator — for the use of e-Toll services between April 1, 2007, and Dec. 31, 2015. For rental transactions originating in Florida, Texas and Colorado, the class period is March 2, 2009, through Dec. 31, 2015.
Potential Award
Varies
Proof of Purchase
Proof of purchase not applicable
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
02/28/2023
Case Name
Mendez v. Avis Budget Group Inc. et al., Case No. 2:11-cv-06537-CCC-JSA (D.N.J.) in the District Court for the District of New Jersey
Final Hearing
02/23/2023
Settlement Website
Claims Administrator
Avis Budget Group E-Toll Settlement
c/o Settlement Administrator
1650 Arch Street Suite 2210
Philadelphia, PA 19103
info@eTollSettlement.com
844-448-0078
Class Counsel
Joseph J. DePalma
LITE DEPALMA GREENBERG & AFANADOR LLC
Judith L. Spanier
ABBEY SPANIER LLP
Defense Counsel
Paul J. Halasz
Paul R. Marino
DAY PITNEY LLP
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62 thoughts onAvis Budget e-Toll related charge class action settlement
I was given a small amount from the Avis settlement but the email came from this email address. And it’s to go through a link to get a virtual card and they want my home address. Is this legitimate? This is the email etollsettlement@hawkmarketplace.com
Thank you
Rec’d $21.84 today, Zelle deposit
received $14.20 today PayPal
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Just received my PayPal payment for a whopping $3.37. :D
Did anyone actually get paid? I was told I was approved for the claim but i never received a payment and they ignore my emails.
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Every july I flew home for my cancer doctors sometimes it was in february for my checkups I always used avis/budget. So please help me. Survivor of stage 4 cancer. Thank you.
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