American Express class action lawsuits, data breach overview:
- Who: American Express recently disclosed it suffered a data breach. Consumers also filed several class action lawsuits against the company.
- Why: The class action lawsuits involve claims of data sharing, high swipe fees and fraudulent transactions. The data breach may have exposed card account numbers, names and expiration dates.
- Where: The class action lawsuits were filed in U.S. federal courts.
Consumers filed several class action lawsuits against American Express over claims involving data sharing, swipe fees and fraudulent transactions.
The credit card company also recently disclosed it suffered a data breach it says exposed card account numbers, names and other account information.
AmEx shares credit card applicant data with Facebook, class action claims
A consumer filed a class action lawsuit against American Express over claims the company shared credit card applicant data with Facebook without the applicant’s consent or knowledge.
The class action lawsuit claims American Express uses the Facebook tracking pixel, which it allegedly to send credit card applicants’ sensitive data to the social networking company without the applicants knowledge, consent or authorization.
American Express installed the tracking pixel on its credit card application webpages, according to the class action.
“By failing to receive the requisite consent, defendant breached its duties of confidentiality and unlawfully disclosed plaintiff’s personally identifiable information and protected financial information,” the class action states.
Class action says American Express charges high swipe fees
Ten small businesses filed a class action lawsuit against American Express last month over claims the company charges swipe fees that are higher than others and has rules prohibiting merchants from offering a lower price for using cheaper payment options.
The lawsuit claims American Express charges swipe fees of as much as 3% per transaction for small businesses.
“For many of these merchants, credit card swipe fees eat up roughly half of what the small business owner can take home at the end of the month,” the class action states.
The plaintiffs argue the swipe fees take the heaviest toll on small businesses with tight margins, such as restaurants, grocery stores and local retailers.
AmEx failed to protect Serve prepaid debit card accounts against fraud, class action claims
A consumer filed a class action lawsuit against American Express in February over claims the company failed to protect against fraudulent transactions involving its Serve prepaid debit card accounts.
The class action lawsuit argues American Express promised to protect Serve prepaid debit card account holders from fraud yet failed to do so with transactions associated with tax returns issued to prepaid debit card accounts.
Serve refused to refund tax return funds stolen from consumers’ prepaid debit card accounts, according to the lawsuit.
American Express data breach may have exposed names, card account nos., etc.
In March, American Express notified customers about a data breach the company says may have exposed card account numbers, names and other account information, including expiration dates.
American Express attributed the data breach to a third-party service provider that experienced unauthorized access to its system. It says the incident did not compromise its own systems, the company says in a copy notification letter sent to the Massachusetts Office of Consumer Affairs and Business Regulation.
American Express advises customers to be careful when checking their account statements over the next 12-24 months and enable notifications in its mobile app so they can receive instant notifications about any potentially suspicious activity.
Have you been injured by American Express? Let us know in the comments.
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39 thoughts onAmerican Express faces recent class actions, data breach
The serve app had many fradulent server errors. customer care was severely mismanaged during the pandemic2020 2021 ongoing until someone bought them and bailed them out . Whoever was fraudulently taking fees was never answering legal firm request sent by secure fax/email. customer agents from the Philippines pretended not to speak English. absoulte fear stuck 8 hours at a time phone recordings were static and misleading echos. Reddit threads share ATM stories how frantic we were to get all of the money out. they would only let you take out certain increments under $300 daily. They lied where the free ATM bank was. Blank wall in grocery stores or 7-11 Ghetto. Wealth management and Tellers rememeber how Unbearable it was during epidemic as a nurses needed their money to rest in between hospital shifts, travel to deplyed chaos and basic Electronic banking needs were shutt off. Screenshots from website were shocking programming Java script errors purposely locking innocent people out. Covid memory loss and disabled victims suffered financial loss and have Cptsd. 2026 news saying transfer any accounts to external banks now before they close permanently. Horrid security protocol.
This is not related to the data breach, but I would like to know if there is any law suit against AMEX for fraudelent offered discount for plain tickets using the Delta website? Before checkout the fligth booking offers a money dicount for the fligth if you apply to the credit card. I did apply and never got the discount, called several times toDelta and Amex and both throw the ball at each other, at the end I never got the discount and I’m stock with this expensive card.
I have been devasted by the Fraudulent Unauthorized Transactions that AMEX denied when I contacted them about this matter 5/2021.
I have screen shots of texts from the AMEX Mobile APP that validate all that has been commented on .
In addition, I reached out to several Attorneys , both internet and locally in my home State .
Please contact me , Kind Regards,
Victoria F
I just found out my information and password were both leaked. I had no clue until I got the message from LifeLock!