Wentworth Home Lending LLC Faces Class Action Call Center Overtime Lawsuit

Wentworth Home Lending LLC is facing a class action call center overtime lawsuit that alleges the company failed to pay their loan officers and similar positions for all hours worked. This class action call center overtime lawsuit is being led by a man from Pennsylvania, who is filing this claim on behalf of himself and others similarly situated.

Plaintiff Patrick H. is filing this class action call center overtime lawsuit, alleging he and other claimants were regularly denied proper compensation for all hours worked. According to the class action call center overtime lawsuit, Patrick worked as a loan officer and was assigned to the Wayne Call Center and regularly worked onsite and at his home.

This was typical of loan officers in the company who regularly worked at their homes to guarantee sufficient work hours, he says. According to the class action call center overtime lawsuit, Patrick worked as a loan officer from December 2015 to March 2017 and worked with at least 40 other loan officers in the last three years.

Since at least 2015, Wentworth Home Lending reportedly classified Patrick and other loan officers as non-exempt for overtime and that they were eligible for these benefits when they worked enough hours designated by the Fair Labor Standards Act (FLSA).

According to the FLSA, non-exempt employees become eligible for overtime if they work over 40 hours in a single work week.

When employees work this many hours, employers must pay their employees 1.5x their hourly rate and keep accurate wage statements that reflect the hours worked. Wentworth Home Lending allegedly failed to do this by not paying overtime to Patrick and other loan officers.

Overview of Class Action Call Center Overtime Lawsuit

According to the class action call center overtime lawsuit, Patrick and other loan officers were components on an hourly basis along with commissions based on the home loan products they were credited from sales. However if a loan officer’s commission exceeded their hourly pay rate for a specified period, a loan officer would only be compensated the commission.

Even though loan officers regularly worked over 40 hours per week, this payment system regularly caused employees to be denied full compensation. Patrick reportedly worked between 65 to 70 hours in a single workweek, with Wentworth Home Lending allegedly failing to credit him for these hours.

Unpaid overtime is one of the most prominent concerns in the United States working force, as many of these people rely on the funds for living expenses. Employees rely on the discretion of their companies to follow federal law, especially when compensating them for all hours worked.

Patrick is filing this class action call center overtime lawsuit and seeks to represent all other loan officers who were denied proper compensation. Wentworth Home Lending was allegedly aware of this wage and hour misconduct, but failed to correct this and have yet to fully compensate their loan officers.

This Class Action Call Center Overtime Lawsuit is Case No. 180401276, in the Philadelphia County Court of Common Pleas.

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