Verizon class action alleges wireless carrier sold customer data without consent

Verizon class action lawsuit overview:

• Who: Susan Taylor filed a class action lawsuit against Verizon Communications Inc.
• Why: Taylor alleges Verizon sold customer data to third parties without consent.
• Where: The class action lawsuit was filed in a New York federal court.

Verizon Communications sold customer data to third parties without customer consent, a new class action lawsuit alleges. 

Plaintiff Susan Taylor’s class action lawsuit claims Verizon sold customer data to third-party advertisers, data brokers and other companies without obtaining proper consent from its customers.

Taylor argues the information allegedly disclosed by Verizon, including browsing history, location data and app usage, aided in creating detailed profiles for targeted advertising.

“The identification of sensitive and private characteristics of individual customers from the location data sold or disclosed by Defendant constitutes an unwarranted invasion of Plaintiff’s and Class Members’ privacy,” the Verizon class action says. 

Taylor wants to represent a nationwide class of consumers whose Customer Proprietary Network Information and other personally identifiable information was collected, disclosed and/or sold by Verizon without their knowledge or consent.

Verizon’s privacy policy misleading, class action says

Taylor argues Verizon failed to provide customers with a meaningful choice or opportunity to opt out of these data collection practices.

The lawsuit further claims Verizon’s privacy policy was misleading, as it suggested that any data shared with third parties was de-identified or aggregated to prevent individual identification.

“Although Defendant contends the information it uses and the insights it develops do not identify customers individually, such claims are misleading,” the class action says. 

Taylor claims Verizon is guilty of negligence, unjust enrichment, invasion of privacy and violating the Federal Wiretap Act. 

The plaintiff demands a jury trial and requests declaratory and injunctive relief and an award of actual, compensatory, statutory and punitive damages for herself and all class members. 

Two consumers filed a separate class action lawsuit against Verizon last year over claims the company captured and stored customer voiceprints without providing adequate disclosures and obtaining the required consent.

Has Verizon sold your information without your consent? Let us know in the comments.

The plaintiff is represented by Philip J. Furia and Jason P. Sultzer of Sultzer & Lipari PLLC and Paul J. Doolittle of Poulin Willey Anastopoulo.

The Verizon class action lawsuit is Taylor, et al. v. Verizon Communications Inc., Case No. 1:25-cv-01081 in the U.S. District Court for the Southern District of New York.

Read About More Class Action Lawsuits & Class Action Settlements:

• TD Bank class action claims data breach exposed customers’ PII
• LG electric range recall impacts half a million units
• EzriCare lawsuit claims artificial tears sold at Walgreens caused eye infection
• Recall announced for 2M doughnuts due to potential listeria contamination