Samsung class action alleges company, Best Buy falsely advertise QLED TVs

Samsung class action overview: 

• Who: Plaintiff Sergio Rodriguez filed a class action lawsuit against Samsung Electronics America and Best Buy.
• Why: The plaintiff claims that Samsung’s QLED televisions do not have the features that are advertised, such as FreeSync premium, 120 Hz refresh rate and HDMI 2.1 ports.
• Where: The Samsung Best Buy class action was filed in federal court in California.

Plaintiff Sergio Rodriguez filed a class action lawsuit against Samsung Electronics America and Best Buy Co., Inc., claiming that the company has falsely advertised its Samsung QLED televisions as having features that they do not have.

Those claimed features include FreeSync premium, a 120 Hz refresh rate and HDMI 2.1 ports. Rodriguez purchased a Samsung 50-inch Class Q80A Series QLED 4K TV in Orange County, California, in early 2022.

“Specifically, the resolution was not as clear as expected, the refresh rate was slow resulting in choppy motion, and to Plaintiff’s surprise, the TV was not performing at 120Hz,” the Samsung Best Buy class action claims.

Rodriguez then called Samsung for repair on the television, which was under warranty, and the technician told him that he had been misled to buy the television and it didn’t have the advertised Motion Xcelerator Turbo+, FreeSync or HDMI 2.1.

Rodriguez would not have purchased the television if he knew it did not include the advertised features, according the the Samsung class action.

Best Buy, Samsung false advertising allegedly violates California law

The false advertising violates California’s Unfair Competition Law and False Advertising Law, along with the California Consumer Legal Remedies Act, according to the class action.

The class is asking for an order stopping the false advertising of the Samsung QLED televisions along with attorneys’ fees and any remedy the court finds proper.

Another Samsung class action was filed in January, with the plaintiff claiming the company falsely advertised the storage capacity of the Galaxy S21. 

Have you purchased a TV based on advertised promises and then been disappointed with the product’s performance? Let us know in the comments.

The plaintiff is represented by Raymond Y. Kim of Ray Kim Law APC.

The Samsung class action lawsuit is Rodriguez v. Samsung Electronics America Inc., et al, Case No. 8:23-cv-01194, in the U.S. District Court for the Central District of California.

Read About More Class Action Lawsuits & Class Action Settlements:

• Bose announces recall for Acoustimass, Lifestyle, Companion bass modules due to fire hazard
• Judge reviews Amazon, publishers e-book monopolization lawsuit
• Apple class action claims iPhone 14 Pro needs charging block for full functionality
• Lenovo class action claims some desktops contain severe freezing, crashing defect