LG hit with class action lawsuit over refrigerators that allegedly stop cooling without warning

Edited by: Top Class Actions | November 18, 2025

Category: Appliances

(Photo Credit: Anton Pentegov/Shutterstock)

LG refrigerator class action lawsuit overview:

Who: Plaintiff Mark Kurant filed a class action lawsuit against LG Electronics USA Inc.
Why: Kurant alleges LG sold refrigerators with defective linear compressors that can suddenly stop cooling, causing food spoilage, costly repairs and significant financial losses.
Where: The LG class action lawsuit was filed in New York federal court.

A new class action lawsuit claims LG sold refrigerators equipped with defective linear compressors that can fail suddenly, leaving consumers with appliances that no longer cool, spoiled food and costly repair or replacement expenses.

LG sells its refrigerators to businesses and consumers nationwide through its website and through popular home goods retailers, including Best Buy, Home Depot, Lowe’s, and Costco.

Plaintiff Mark Kurant filed the LG refrigerator class action lawsuit on Nov. 3 in New York federal court, claiming LG designed, manufactured and sold refrigerator model LRFS28XBS with linear compressors that are prone to sudden and permanent failure. Despite allegedly being aware of the defect, LG continued to market and sell the refrigerators without warning consumers, the complaint states.

According to the LG refrigerator class action lawsuit, the defective compressors can cause the refrigerators to stop cooling without warning, allowing internal temperatures to rise to room temperature.

This abrupt loss of cooling can make the appliance entirely inoperable and may lead to a range of problems for consumers, including:

Spoiled food and beverages that must be thrown out
Loss of temperature-sensitive medicines
Potential risks of food-borne illness
Weeks of disruption, requiring families to rely on coolers and bags of ice
Repeated, unsuccessful repair attempts
Thousands of dollars in out-of-pocket costs for repairs, replacements and lost groceries

Kurant says he experienced these issues firsthand. He claims he purchased an LG refrigerator for approximately $2,000 in November 2023, and by August 2025, it had stopped working entirely.

He says he was forced to discard spoiled food and live out of coolers for several weeks while waiting for repairs. After multiple unsuccessful repair attempts, Kurant ultimately purchased a new refrigerator from another manufacturer, resulting in additional expenses.

LG failed to disclose defect, class action alleges

Kurant claims LG has long touted its linear compressor technology as energy-efficient and reliable, even issuing press releases highlighting the sale of millions of units worldwide.

However, he says the truth is that the compressors are fundamentally defective, causing the refrigerators to become inoperable relatively soon after purchase.

The class action lawsuit alleges LG had a duty to disclose the defect but chose to conceal it, continuing to sell the refrigerators without warning consumers of the risk of failure.

Kurant claims LG has been aware of the compressor issues through direct communications with customers, retailers and repair personnel who have been inundated with complaints and repair requests for years.

He is looking to represent anyone in New York who bought an LG refrigerator with the model number LRFS28XBS. He is suing for violations of state consumer laws and breach of warranty and is seeking certification of the class action, damages, fees, costs and a jury trial.

In May, LG faced a class action lawsuit accusing the company of violating California law by starting product warranties on the date of purchase rather than the date of delivery.

What do you think of the allegations made in this LG class action lawsuit? Let us know in the comments.

The plaintiff is represented by David J. Harris, Jr. of Harris LLP.

The LG class action lawsuit is Kurant v. LG Electronics USA Inc., Case No. 1:25-cv-1549, in the U.S. District Court for the Northern District of New York.