HP class action lawsuit overview:
- Who: A legally blind man has filed a class action lawsuit against HP Inc.
- Why: The plaintiff alleges HP’s website is not accessible to blind individuals.
- Where: The HP class action lawsuit was filed in New York federal court.
HP Inc. has been slapped with a class action lawsuit alleging its website is not accessible to blind individuals.
Plaintiff Daniel Crosby’s class action lawsuit claims HP’s website contains “persistent accessibility barriers” that prevent blind individuals from accessing its services.
Crosby wants to represent a nationwide class of legally blind individuals who attempted to access HP’s website and were denied equal access to its services due to persistent digital accessibility barriers.
Crosby claims HP’s website and its affiliated platforms contain missing alternative text, broken ARIA references, unlabeled buttons and inaccessible navigation menus that prevent blind users from independently engaging with its digital services.
“Plaintiff attempted to independently navigate the product configuration pages for both devices using NVDA,” the HP class action lawsuit says. “However, he encountered persistent access barriers that rendered the site unusable.”
Class action: HP failed to implement lasting accessibility improvements
Crosby argues HP has failed to implement lasting accessibility improvements to its website despite having been sued for similar violations of the Americans with Disabilities Act (ADA) in 2020.
The plaintiff claims HP is guilty of violating the ADA, Section 504 of the Rehabilitation Act of 1973, the New York State Human Rights Law, the New York State Civil Rights Law and the New York City Human Rights Law.
Crosby demands a jury trial and requests declaratory and injunctive relief and an award of compensatory damages for himself and all class members.
Earlier this year, HP asked an Illinois federal judge to dismiss a class action lawsuit claiming it maintains a printer cartridge monopoly, arguing that customers failed to show a firmware update unlawfully blocked the use of third-party replacement cartridges.
What do you think of the allegations against HP in this class action lawsuit? Let us know in the comments.
The plaintiff is represented by Robert Schonfeld of Joseph & Norinsberg LLC.
The HP website class action lawsuit is Crosby v. HP Inc., Case No. 1:25-cv-09286, in the U.S. District Court for the Southern District of New York.
Don’t Miss Out!
Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!
Read About More Class Action Lawsuits & Class Action Settlements:
- Kind Patches class action alleges weight loss claims are false
- Miracle-Gro class action claims organic soil and fertilizer products contain PFAS forever chemicals
- Candy Crush class action alleges lucrative All Stars tournament was unfair
- Jeni’s recalls ice cream bars over undeclared wheat and soy allergens
