Home Depot hit with class action lawsuit over ‘deceptive’ Blinds.com marketing emails

Blinds.com class action lawsuit overview:

• Who: Plaintiff Sarah Perkins filed a class action lawsuit against Global Custom Commerce Inc. and Home Depot USA Inc.
• Why: Perkins claims the companies violated Washington state law by sending consumers emails advertising false discounts on window coverings.
• Where: The Blinds.com class action was filed in Washington state court.

A Washington woman claims in a new class action lawsuit that Blinds.com, a company owned by Home Depot, sent consumers emails advertising false discounts on window coverings.

Plaintiff Sarah Perkins claims Blinds.com sent her and other consumers emails with subject lines advertising discounts of up to 50% off window coverings. The emails often claimed that the discounts were only available for a limited time, Perkins says.

Perkins claims the discounts were false and that Blinds.com’s window coverings were almost always available at a discounted price. The emails were designed to create a false sense of urgency and pressure consumers into making a purchase, she alleges.

Perkins claims Blinds.com’s emails violated Washington’s Commercial Electronic Mail Act (CEMA), which prohibits the sending of commercial emails with false or misleading subject lines. She also claims the emails violated the state’s Consumer Protection Act (CPA).

Blinds.com always offers discounts, plaintiff claims

Perkins claims she received dozens of emails from Blinds.com with false discounts between 2024 and 2025. The emails had subject lines such as “Hurry — 40% off ends soon!,” “Up to 50% off” and “Last chance to save up to 50% off,” she says.

The class action lawsuit claims Blinds.com’s discounts were almost always available and that the company’s sales never actually ended. For example, she says she received an email on June 27, 2025, with the subject line “Sarah, ends TONIGHT — last chance for 50% off!” However, she says she received another email two days later advertising a new sale with discounts of up to 40% off.

Perkins is looking to represent a class of Washington residents who received promotional emails from Blinds.com with subject lines advertising sales or discounts during the class period. She is suing for violations of CEMA and the CPA and is seeking certification of the class action, damages, fees, costs and a jury trial.

Earlier in September, a consumer sued Interactive Memories Inc., doing business as Mixbook, alleging it misled customers by inflating regular prices and advertising steep, time-limited discounts that were not genuine.

What do you think of the claims made in this Blinds.com class action lawsuit? Let us know in the comments.

The plaintiff is represented by Cody Hoesly of Barg Singer Hoesly P.C. and Alexander E. Wolf and William J. Edelman of Milberg Coleman Bryson Phillips Grossman PLLC.

The Blinds.com class action lawsuit is Perkins v. Global Custom Commerce Inc., et al., Case No. 2:25-cv-01750-MLP, in the Superior Court of the State of Washington, King County.

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