Fiverr class action alleges freelancing platform conceals added ‘junk fees’ until checkout

Fiverr class action lawsuit overview:

• Who: Plaintiff Marcus Johnson filed a class action lawsuit against Fiverr Inc.
• Why: Johnson claims Fiverr adds “junk fees” to the total price of its services at checkout.
• Where: The class action lawsuit was filed in California state court.

A new class action lawsuit alleges online marketplace for freelance services Fiverr adds “junk fees” to the total price of its services at checkout. 

Plaintiff Marcus Johnson’s class action lawsuit claims Fiverr advertises a single upfront price to “entice consumers” into making a purchasing decision only to “pull the rug out from under their feet” by adding the mandatory fees at the final stage of the transaction. 

“Consumers ‘feel committed to a purchase’ at this stage of the transaction and thus go through with it anyway, despite feeling ‘frustrated’ that ‘they have no idea how much it costs until it’s too late,’” the Fiverr class action says. 

Johnson wants to represent a California class of consumers who purchased freelancing services on Fiverr’s platform on or after July 1, 2024.

Consumer relied on Fiverr listed price when deciding to purchase, class action claims

Johnson argues he would have purchased a different service on Fiverr or no services at all had he known the final price would be different than the listed price of $35. 

“Johnson relied on the listed $35 price in comparing the service he purchased to other available services, and in his initial purchasing decision,” the Fiverr class action says. 

Johnson claims Fiverr is guilty of unjust enrichment and in violation of California’s Consumers Legal Remedies Act, False Advertising Law and Unfair Competition Law. 

The plaintiff demands a jury trial and requests declaratory and injunctive relief and an award of restitution for himself and all class members.

Consumers who purchased tickets to see Mystère by Cirque du Soleil in Las Vegas may be eligible to join a free class action lawsuit investigation involving deceptive pricing practices by Treasure Island. 

Have you ever purchased freelancing services on Fiverr? Let us know in the comments.

The plaintiff is represented by Andrew Gunem and Carly M. Roman of Strauss Borrelli PLLC; Vess A. Miller of Cohen Malad LLP; and Gerard J. Stranch, IV of Stranch, Jennings & Garvey PLLC.

The Fiverr class action lawsuit is Johnson, et al. v. Fiverr, Inc., Case No. 3:25-cv-03303, in the Superior Court of the State of California, County of Alameda.

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