First National Bank sued over alleged unlawful debt collection communications

First National Bank class action lawsuit overview:

• Who: Plaintiff Christopher Hyler filed a class action lawsuit against First National Bank.
• Why: Hyler claims First National Bank violated federal law by continuing to contact him about a debt after he requested it stop.
• Where: The class action lawsuit was filed in Florida federal court.
• How to get help: Did you receive excessive debt collection calls or experience unlawful collection attempts? You may qualify to participate in a debt collection lawsuit investigation.

A new class action lawsuit accuses First National Bank of violating federal law by continuing to contact a consumer about a debt after he asked the company to stop.

Plaintiff Christopher Hyler filed the class action lawsuit against First National Bank on June 22, claiming the company violated the Fair Debt Collection Practices Act (FDCPA).

According to the class action lawsuit, First National Bank began attempting to collect a debt from Hyler on or about Dec. 20, 2025, sending him a collection communication that same day. Hyler alleges he responded the same day by sending the bank a written stop request, asking it to stop contacting him.

“Upon receipt of the Stop Request/Cease, [First National Bank] knew that it could not communicate with the plaintiff directly in connection with the collection of the consumer debt,” the First National Bank class action lawsuit says.

Despite this, the complaint alleges First National Bank sent Hyler another collection communication two days later, on or about Dec. 22, 2025, in an attempt to continue collecting the debt.

Hyler wants to represent a nationwide class of consumers who were sent a collection communication from First National Bank in an attempt to collect a debt during the 12 months preceding the filing of the complaint, after requesting the company cease communication.

Class action: First National Bank ignored written ‘Stop’ request

The First Nation Bank class action lawsuit alleges Hyler’s stop request was direct, clearly stating “Stop.” Despite the clear request, the complaint alleges First National Bank’s follow-up communication referenced Hyler’s account directly, continuing collection efforts on the same debt.

The lawsuit claims First National Bank qualifies as a debt collector because it regularly collects or attempts to collect debts owed to others.

Hyler argues the proposed class could include several thousand consumers or more who received similar communications after requesting First National Bank stop contacting them.

He demands a jury trial and requests class certification, statutory damages, injunctive relief and damages and costs for himself and all class members.

In June, a federal court certified a class action lawsuit alleging TransUnion sold consumer reports to Liberty Credit Management, a company accused of participating in a fraudulent debt collection scheme affecting more than 800,000 consumers.

Have you ever been contacted by First National Bank about a debt after asking it to stop? Let us know in the comments.

Hyler is represented by Joseph A. Loochkartt, Zane C. Hedaya and Gerald D. Lane Jr. of The Law Offices of Jibrael S. Hindi.

The First National Bank class action lawsuit is Hyler v. First National Bank, Case No. 0:26-cv-61748, in the U.S. District Court for the Southern District of Florida.

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