Dyson class action claims company’s warranty policy violates California law

Dyson class action lawsuit overview:

• Who: A California consumer filed a class action lawsuit against Dyson Direct Inc.
• Why: The plaintiff claims Dyson violates California’s Song Beverly Consumer Warranty Act.
• Where: The Dyson warranty class action was filed in California federal court.

A new class action lawsuit claims Dyson violates California law by starting its express warranties on the date of purchase rather than the date of delivery.

Plaintiff Nancy Ellen Tevis claims Dyson’s warranty policy violates California’s Song Beverly Consumer Warranty Act, which she argues explicitly requires that a manufacturer, distributor or retail seller not make an express warranty that commences earlier than the date of delivery of the purchase.

“Defendant commences their express warranties on the date of purchase, not on the date of delivery, as required by the SBA,” the Dyson warranty class action lawsuit says.

Tevis wants to represent a California class of consumers who purchased one or more Dyson products between July 1, 2023, and the date of class certification whose products were delivered to them after the date of purchase.

Dyson policy deprives consumers of full value of warranty, class action alleges

Tevis argues Dyson’s warranty policy deprives consumers of the full value of their warranty and that the company benefits from fewer warranty claims.

“Furthermore, Defendant unfairly benefit by saving themselves the added time and expense that would be required to properly track and administer their warranties were they to commence on the date of delivery,” the Dyson warranty class action lawsuit says.

Had the plaintiff known the warranty practices did not comply with the law, she would either not have purchased the products or would have paid less for them, the Dyson warranty class action lawsuit says.

Tevis claims Dyson is guilty of violating California’s Song Beverly Consumer Warranty Act and California’s Unfair Competition Law.

The plaintiff demands a jury trial and requests declaratory and injunctive relief and an award of actual and punitive damages for herself and all class members.

Other lawsuits accusing companies of short-changing customers on warranty start dates include a LG Electronics class action and a Shark Ninja class action, both filed in California.

Did you purchase a Dyson product whose warranty began on the date of purchase rather than the date of delivery? Let us know in the comments.

The plaintiff is represented by Ryan McBride and Jonathan Gil of Kazerouni Law Group APC and Adib Assassi and Veronica Cruz of Assassi & Cruz Law Firm PC.

The Dyson warranty class action lawsuit is Nancy Ellen Tevis, et al. v. Dyson Direct Inc., Case No. 2:25-cv-00821, in the U.S. District Court for the Eastern District of California.

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