By Top Class Actions  |  July 29, 2025

Category: Fees
Smartphone with mobile application DoorDash Order Food Delivery
(Photo Credit: igor moskalenko/Shutterstock)

DoorDash class action lawsuit overview:

  • Who: Plaintiff Kristine Divney filed a class action lawsuit against DoorDash Inc., doing business as Caviar, and Apple Payments Services LLC.
  • Why: Divney claims DoorDash and Apple Pay charged users for DashPass subscriptions without their consent.
  • Where: The class action lawsuit was filed in New York state court.

AA new class action lawsuit alleges that DoorDash and Apple Pay charged users for DashPass subscriptions without their consent and made the subscription difficult to cancel.

Plaintiff Kristine Divney filed the class action complaint against DoorDash and Apple Payments Services on June 6 in New York state court, alleging violations of New York’s Consumer Protection Act and General Business Law.

According to the lawsuit, Divney created a Caviar account to use the Caviar app for food delivery but never subscribed to the DashPass monthly subscription offered by Caviar.

She says she selected Apple Pay as her payment method because it requires Face ID verification for each payment, which Apple Pay advertises as a secure feature.

Despite not subscribing to DashPass or authorizing a payment, Divney says her credit card was charged $9.99 for a DashPass subscription from DoorDash on May 29, 2025.

When she contacted DoorDash customer support, Divney claims she was told there was no record of her purchasing a DashPass subscription or having an active subscription in her account.

DoorDash subscription charges violate state law, class action alleges

Divney claims DoorDash has charged users without their consent for subscriptions that are difficult to cancel, while Apple Pay has allowed charges without Face ID verification despite advertising otherwise.

The lawsuit alleges that these actions constitute deceptive practices under New York’s Consumer Protection Act and General Business Law.

The lawsuit seeks to represent a class of consumers who received unauthorized charges for a DashPass subscription via Apple Pay during the applicable statutes of limitations through the date a class is certified.

Divney is suing for violations of New York’s Consumer Protection Act and General Business Law, violations of the New York City Administrative Code, negligence, fraud and unjust enrichment. She is seeking certification of the class action, damages, fees, costs and a jury trial.

In related news, the FTC has filed a lawsuit alleging Amazon.com used “dark patterns” to deceive consumers into auto-renewing their Amazon Prime subscriptions that were also difficult to cancel.

What do you think of the allegations in this DoorDash and Apple Pay class action? Let us know in the comments.

The plaintiff is represented by Michael J.S. Pontone of The Law Offices of Michael J.S. Pontone Esq. P.C.

The DoorDash class action lawsuit is Divney v. DoorDash Inc. d/b/a Caviar, et al., Case No. 653442/2025, in the Supreme Court of the State of New York, County of New York.


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111 thoughts onDoorDash, Apple Pay class action claims users were charged without consent

  1. Lauren says:

    Add me as well

    1. Bradley eakins says:

      I was working for doordash an charged for dash pass and I was not able to get them to stop charging me for it never had used it once even got banned from there because I was just trying to get my money back.

  2. Kacey says:

    My son was charged the doordash subscription fee for several months on his cashapp card. This went on for several months because we had a hard time finding how to cancel it and once it was canceled it started again.

  3. Minerva says:

    ADD ME AS WELL DOOR DASH CHARGED ME WITHOUT MY CONSENT I TRIED TO DISPUTE CASHAPP THEY DECLINE IT CASHAPP SAID AUTHORITIES TRANSACTION WAS INCIDENT FROM THIS DEVICE WHICH IT FALSE. EVEN DOOR DASH DRIVER GIVE THEM A TIP WITH OUT ME ACKNOWLEDGING HOW ARE THEIR DOING THAT IT HAPPENED TWICE WITH DOORDASH TIP I SUBMITTED A COUPLE OF COMPLAINTS

  4. Minerva says:

    ADD ME AS WELL DOOR DASH CHARGED ME WITHOUT MY CONSENT I TRIED TO DISPUTE CASHAPP THEY DECLINE IT CASHAPP SAID AUTHORITIES TRANSACTION WAS INCIDENT FROM THIS DEVICE WHICH IT FALSE. EVEN DOOR DASH DRIVER GIVE THEM A TIP WITH OUT ME ACKNOWLEDGING HOW ARE THEIR DOING THAT IT HAPPENED TWICE WITH DOORDASH TIP I SUBMITTED A COUPLE OF COMPLAINTS

  5. Minerva says:

    ADD ME AS WELL

  6. Agnes Garcia says:

    Yes I was charger without consent for both Apple Pay and door dash please email me with more information on how to apply.

  7. Cherie Arnold says:

    Yes please add me door dash is always changing without consent

    1. Sonia collazo says:

      Please add me to it i have to cancel to use the app because i havr issues with my card.

  8. Makisha Gant says:

    I am a victim of doordash data breach. My personal information and cashapp card information was exposed. I had to lock and change my cash app card number. I reported this to doordash and all they did was apologize. They didn’t even tell me it was a data breach.

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