Credit Karma class action lawsuit overview:
- Who: Plaintiff Courtney Hladik filed a Credit Karma class action lawsuit against Credit Karma LLC.
- Why: Hladik claims Credit Karma improperly accessed her credit report and provided it to an unauthorized user.
- Where: The Credit Karma class action lawsuit was filed in Virginia federal court.
A new class action lawsuit accuses Credit Karma of improperly accessing a woman’s credit report and providing it to an unauthorized user — her ex-husband.
Plaintiff Courtney Hladik claims Credit Karma provided her credit report to her ex-husband, who she argues was not authorized to access her credit information.
Hladik argues Credit Karma violated the Fair Credit Reporting Act (FCRA) by failing to maintain reasonable procedures to prevent unauthorized access to consumer credit reports and by providing her credit information to her ex-husband without a permissible purpose.
Hladik wants to represent a nationwide class of consumers who were the subject of a consumer report furnished by Credit Karma to a third party within five years before the filing of the complaint, where the consumer had previously informed Credit Karma that they had not opened a Credit Karma account.
If you’ve experienced credit report problems like identity-theft–related errors, being wrongly marked as deceased, or issues with a credit repair company, you may be able to get help.
Plaintiff never opened a Credit Karma account, class action alleges
Hladik claims Credit Karma continued to allow her ex-husband to access her credit reports even after she informed the company that she had never opened a Credit Karma account or authorized anyone to do so on her behalf.
“Because of Credit Karma’s conduct, Ms. Hladik has suffered actual damages, including invasion of privacy, stress, fear, anxiety, and other emotional distress,” the Credit Karma class action lawsuit says.
She demands a jury trial and requests declaratory and injunctive relief and an award of statutory and punitive damages for herself and all class members.
In other FCRA violations, TransUnion has agreed to a $2.5 settlement to resolve claims it violated the consumer rights by failing to delete consumer information from its databases.
Have you ever had a similar experience with Credit Karma? Let us know in the comments.
The plaintiff is represented by Kristi C. Kelly, Andrew J. Guzzo, Casey S. Nash, J. Patrick McNichol and Matthew Rosendahl of Kelly Guzzo PLC.
The Credit Karma class action lawsuit is Hladik v. Credit Karma LLC, Case No. 4:25-cv-00148, in the U.S. District Court for the Eastern District of Virginia.
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456 thoughts onCredit Karma class action alleges company improperly accessed credit reports
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I’ve had a major issue with credit karma, I’ve never used them. Until a friend recommended that I use turo tax to file my taxes for 2025 bc I usually pay like 500 to 600 dollars to file. So I did my own taxes for my cleaning company as well as my full time job. All on TurboTax well I had just got into a car accident that was my fault and car was totaled and injured at work so of course being a single mom and the universe kicking my butt. I need the advance so TurboTax offered the tax advance but only if I made an a with credit karma. So of course I thought I was opening a credit karma account but really right the start I had issues. First they had the name attached to my account spelled Rachael and that is incorrect then have my old work email attached to my SSN and my name so that told me that my ex con artist of a boss had been doing Gor know what with my information. Then after I got the work email off they kept asking me for the email to verify my account and they had a random email attached to my account that I’d never seen. And it gets worse. Rewind to the beginning TurboTax told me in order to receive my refund to them or refund advance I would have to open up a credit karma when he’s been account. So I tried to do that after I went through all the hurdles of getting all of the old emails and information off of my account that I could every time I reach out to support or talk to them or email them or whatever they would say I would ask them I said do you you have a way to just search my social security number and see what other accounts there may be open in my name or Tasha my social they said they didn’t that’s here or there I only open the credit karma account because I was told that in order for me to receive the answer with that being said I never got the option to even choose in advance whatsoever it took me right over to somebody’s been account and then just said that I had to wait such and such time for my refund to be deposited with that being said when I did finally get my refund I was double charged for every transaction that I use the card for I rented a hotel I was charged twice for that everything I done I paid my daughter cell phone bill through T-Mobile I was double charged for that multiple or just about every charge that I made with my credit card account was double charge but I noticed it brought to their attention. Instead of refunding me the money they just deleted it for my transaction history so it made it seem like it was never ever the situation but thankfully I do have screenshots of the double charges and then also where they remove them where they weren’t on the transaction details anymore not long after that after proving that between my old boss and the other email that was attached to my account was the same last name as mine but I’ve never heard of the first name of the person or the email address that they had a sushi with my account and that’s just the beginning of it. So when I brought it to their attention they just deleted the transaction history that was double charged and did not make any other adjustments whatsoever not long after that when I brought it to their attention again about how they had the random email addresses and then I was looking into buying a car from a car accident so I was looking at their website to see what they have to offer I noticed a hell of a lot of cards attached to my account that I’ve never seen or used also probably 10 or so vehicles that had been entered into the insurance side of the credit karma app in order to either get quotes for them or whatever the case might be cars I’d never seen and never heard of that were never in my name I do not own them as they shouldn’t have been attached to my information whatsoever every time I talk to these people there there and not helpful or whatever they’re basically reading a script and cannot make really any adjustments in the accounts from my understanding. Basically I’m out 6800 due to this incident and nothing still been resolved they closed out my account they said it was at my best interest in there as if they just close the account so of course they close the account with all this pending stuff and up in the air so they said that any remainder balance for my disputes cuz I disputed the double transactions would go on to my external link bank account I received $50 when I tell you that these transactions were anywhere from four to five to six hundred dollars that I was double charge at a time I have all the screenshots shot to prove it. This has caused beyond problems for me. Who I’m sorry shortly because my account and then sent me over $150 which was from a dispute that I filed from the same incident that’s the only one that address and then since then I reached out to the bank that’s ever credit card TurboTax were I filed everybody underneath the attorney general and basically just got the runaround they they almost worked correspondence almost seem like they didn’t even read the adjustment or the attachment that I sent proving everything that I say here
I dont if it was a Credit karma thing or what. But a few months ago a collections debt was added again on my credit- they were already for years!! They removed both after and added back again! Making it look like a new debt. Even the date that was on the collections account was changed- making it look like a new collections account! Credit karma sent me an email saying that it was a mistake and that the company was fixing it. Well they did remove it but like i said they added it back with a new date on it!! Well it caused my credit to take a hard hit and dropped my credit score. I worked really hard to get my hard up the last few years.. and honestly didnt even know I still owed that company $118. I reported it to Trans and whatever the other credit people are and nothing has been done. Its like it doesnt matter!! Someone needs to look into this as this isnt fair or right!!
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