Costco class action alleges iPhones sold there lack required repair, warranty info

Costco iPhone class action overview:

• Who: A consumer filed a class action lawsuit against Costco Wholesale Corp.
• Why: The plaintiff claims Costco failed to include certain required repair and warranty information on the packaging of iPhones sold at its retail locations.
• Where: The class action lawsuit was filed in Washington state court.

A new Costco class action lawsuit accuses the company of failing to include certain required repair and warranty information on the packaging of iPhones sold at its retail locations.

Plaintiff Bhaskar Gokarn Mishra filed the Costco iPhone lawsuit complaint against Costco Wholesale Corp. on April 16 in Washington state court, alleging violations of state consumer protection laws.

The Costco class action lawsuit claims that Mishra, who purchased an iPhone 14 Pro Max from Costco, was deceived by the company’s failure to include certain disclosures.

The plaintiff argues Costco’s alleged omissions amount to a per se violation of Washington’s Consumer Protection Act (CPA). required by Washington’s Telephone Buyers’ Protection Act (TBPA) on the packaging of iPhones sold at its retail locations.

“Costco also does not clearly disclose the above information required by the TBPA by posting notice in its stores or on the Product page on its website,” the Costco class action says.

Costco iPhone packaging caused financial harm, class action claims

Mishra claims he would not have purchased the iPhone from Costco, or would have paid less for it, had the company clearly disclosed the standard repair charges and warranty information as required by law.

“The standard repair charges for an iPhone 16 ‘range from $99 for a battery replacement on the iPhone 16 to $749 for “Other Damage” on the iPhone 16 Pro Max,’” Mishra says.

Mishra claims Costco’s failure to disclose the required information deprived consumers of the opportunity to make informed purchasing decisions and caused them to suffer financial harm.

Mishra wants to represent a class of consumers who purchased an iPhone from Costco for personal use in Washington within the applicable statute of limitations.

Mishra demands a jury trial and requests declaratory and injunctive relief and an award of actual damages or presumed statutory damages to the amount of $100 per violation. 

In April 2024, iPhone was hit by two anti trust lawsuits alleging it locked consumers into using certain products and prevented competition by controlling access to the devices and their apps, programs and operating systems.

Meanwhile, Costco is also facing another class action alleging the company misleads consumers into believing that delivery is free on its website.

Have you ever purchased an iPhone from a Costco retail location? Let us know in the comments.

The plaintiff is represented by Zachary M. Crosner of Crosner Legal PC.

The Costco iPhone class action lawsuit is Bhaskar Gokarn Mishra v. Costco Wholesale Corp., Case No. 25-2-11773-1 SEA, in the Superior Court of the State of Washington, County of King.

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