Emily Sortor  |  August 17, 2018

Category: Consumer News

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A consumer class action lawsuit says that certain Samsung LED TVs overheat and become unusable, and the company has made no effort to fix the problem.

Plaintiff Edward Tobin claims that he purchased a Samsung LED TV, Model No. UN50J5201AFX, for $299.99 from a Best Buy store in Patchogue, New York.

He alleges that within several months of purchasing the product, the television overheated so much from normal use that it was permanently damaged, and developed persistent vertical lines throughout the side of the screen.

Tobin claims that this defect made the television unfit for normal use. He says that had he known that the television would overheat and become permanently damaged and unusable, he would not have purchased the television.

The Samsung TV class action lawsuit states that the television defect experienced by Tobin was not a one-off problem, and that thousands of other consumers purchased similarly defective televisions that they were then unable to use because of the defect.

To support this claim that the issue is widespread, Tobin cites numerous online complaints that state that the televisions are defective, and express frustration that the company did not recall the televisions and did not attempt to fix the issue.

The plaintiff cites one complaint that reads “my TV is melting at 1 corner. Only had it for 1 yr. Clearly a malfunction on your end, but I can’t get anyone to show up to fix it.”

Another complaint that Tobin points to describes a comparable issue with the television then states “with all these similar complaints, shouldn’t have this been recalled!?”

The Samsung TV overheating problem class action lawsuit states that the overheating defect affects at least the following series of Samsung LED TVs: 5200, 5300, 5500, 6200, 6300, 6350, 6400, 6900, and 7200.

The Samsung TV defect class action lawsuit argues that Samsung knew of the defect since at least 2015 but did nothing to remedy the problem.

Allegedly, the company continues to sell the defective televisions without warning consumers that the product will likely not perform as advertised.

Tobin claims that in continuing to sell the TVs without notifying customers of the defect, without recalling them, and without attempting to solve the problem, Samsung has falsely advertised the product.

Additionally, the plaintiff alleges that the company has breached both implied and express warranty by selling a defective product. He also claims that the profits that the company gained from the sale of the televisions represents unjust enrichment, because it was gained from unlawful and unfair means.

The Samsung LED TV defect class action lawsuit seeks damages for Tobin and all other similarly affected consumers, claiming that they were financially injured by their purchase of the television and by Samsung’s misrepresentation of it.

The Samsung overheating defect class action lawsuit also seeks an injunction that would bar Samsung from continuing to sell the defective televisions.

Tobin is represented by Andrew Obergfell of Bursor & Fisher PA.

The Samsung LED TV Overheating Defect Class Action Lawsuit is Edward Tobin v. Samsung Electronics America, Case No. 2:18-cv-12473, in the U.S. District Court for the District of New Jersey.

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665 thoughts onSamsung Class Action Claims LED TVs Overheat, Become Unusable

  1. Brian Gregory says:

    I bought Q950T 8K TV 3 years ago I noticed it getting hot 1.5 years ago TV melted along bottom and up the middle Samsung sent technician but Samsung and shop will not do anything.

  2. Ronaldo Chan says:

    Hello Community,

    I am reaching out to gather information and assess interest in a potential class action lawsuit regarding what appears to be a systemic issue with high-end Samsung televisions.

    I have been a loyal customer of Samsung, purchasing their premium models in 2016 and again in 2020 that both failed within a short time frame. The first, a high-end unk65ks9800fxza 4K model from 2016, LCD failed after four years of use. The second, which I will refer to as (QN65Q900TSFXZA purchased in 2020) after the prior failure, recently began displaying persistent vertical purple and green lines across the screen after three years on the dot.

    Both instances occurred shortly after the expiration of the standard warranty period, suggesting a possible pattern of product failure rates that could point to inherent defects in these high-end models. After contacting Samsung support, I was initially assured that despite my warranty being expired, an exception would be made, and a replacement screen would be provided. However, this promise was not upheld. Samsung later retracted their commitment, citing a lack of parts, and offered no alternative solution.

    This experience not only calls into question the durability and quality of what are marketed as premium products but also Samsung’s reliability in customer service when addressing such failures.

  3. Khurram says:

    I will never buy a Samsung TV or product again, I have a 2 year old 86 inch that is over heating on the left side

    1. Khurram says:

      When is this court date for the class action suite coming up?

  4. James A Cresser says:

    I also had to take our Samsung 65″ curved TV out of service do to black vertical lines then realizing that the TV has gotten so hot (same area as the black lines bottom left looking at the TV) we were afraid it might go on FIRE… Never have we experienced this with any TV and considered ourselves lucky our house didn’t catch on fire.

  5. Dennis says:

    Any remedy for the overheating issue ever found? The diffuser melts from the intense LED heat! I’ve read than no repair parts are available.

  6. Denise Cardona says:

    I have a Samsung UN70NU6900FXZA purchased on 7/23/2020. Had repeated problems turning off and on. Then recently screen baclight flickers no picture and 2 blinking red lights. Had a TV repair man come out and said that it is a typical faulty panel on this model. Apparently Samsung is aware of the issue and keeps selling these. They need to be held accountable. I would like to join the class action group.

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