By Emily Sortor  |  September 6, 2018

Category: Consumer News

If you are a California resident who was recorded during a phone call from a Hunter Boots phone number, or during a phone call from another company, you may have a legal claim.

California has laws prohibiting any person or business from recording a phone call without the consent of both parties that are participating in the call. This restriction applies to both inborn and outbound calls and is designed to protect a person’s privacy.

However, some individuals have discovered that companies have broken this law in phone calls with them, violating their privacy, including the Hunter Boots phone number. 

Hunter Boots, a boot and shoe company, is one company under investigation for possibly violating California phone call recording laws. If you recently received a call from a Hunter Boots phone number, you may have been recorded without your consent.

Contacting an experienced lawyer can help you determine if you have a legal claim, and could be entitled to compensation for a possible violation of your privacy.

Companies that may be violating California law by recording their phone calls with customers without notifying them or seeking their consent include:

  • American Airlines: Lost Baggage, Cancelled Flight, Emergency Information Numbers
  • British Airways
  • Cannondale Bicycle Corporation
  • Czech Airlines
  • Dermalogica
  • Fisher & Paykel
  • Harman Audio
  • Hunter Boots
  • JBL Audio
  • Malaysia Airlines
  • Romano’s Macaroni Grill
  • Tupperware

California’s constitution considers privacy to be an inalienable right and has passed laws to ensure that its citizens’ privacy is protected. Over the years, state legislation around the issue of privacy has evolved to protect consumers’ privacy as technology develops.

One such law is the California Invasion of Privacy Act. However, many individuals are claiming that companies have violated California law by recording them without their consent.

Many companies record calls for training purposes, or to assess the quality of their customer service. To make this practice legal, they often include a pre-recorded message at the beginning of their customer service calls that alert customers that the call may be recorded for training or quality control purposes. In these cases, a customer employee remaining on the line after they have been notified that the call may be recorded constitutes giving consent to be recorded.

Customers may have received a call from a Hunter Boots phone number that included no such warning but were recorded nonetheless. If you received a call from a Hunter Boots phone number or any of the other companies listed above, and you live in California, you may have a legal claim.

California law not only prohibits companies from recording individuals, but allows individuals to seek up to $5,000 per violation of the California Invasion of Privacy Act, or an amount equal to three times the amount of damages suffered as a result of the invasion of privacy.

Several companies have already had to pay millions of dollars to settle lawsuits claiming that they violated California law and infringed on a person’s privacy by recording them without their consent.

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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