By Brigette Honaker  |  August 14, 2018

Category: Consumer News

Your Call From A Dermalogica Phone Number May Have Been Recorded Without ConsentIf you received a call from a Dermalogica phone number, or another business number, and did not hear a recording warning before the duration of the call, your call may have been recorded without your consent in violation of privacy laws.

California consumers who received a call from a Dermalogica phone number or another business number may have had their calls recorded without their consent. These consumers may be eligible to file a lawsuit and recover compensation for violations of California call recording laws.

Although no specific legal allegations have been made, companies under investigation include American Airlines, British Airways, Cannondale Bicycle Corporation, Czech Airlines, Dermalogica, Fisher & Paykel, Harman Audio, Hunter Boots, JBL Audio, Malaysia Airlines, Romano’s Macaroni Grill, and Tupperware.

The California constitution considers privacy an inalienable right and has numerous privacy laws in place to protect various breaches of privacy. In 1967, the state passed the California Invasion of Privacy Act to protect consumers from breaches of privacy via technological means including telephone calls.

The California Invasion of Privacy Act requires all parties to consent to a recording before calls from personal or business numbers, such as a Dermalogica phone number, are recorded. The law prohibits “maliciously and without the consent of all parties to the communication, [intercepting], [receiving], or [assisting] in intercepting or receiving a communication transmitted between cellular radio telephones or between any cellular radio telephone and a landline telephone.”  The California Invasion of Privacy Act also contains similar statues for calls between other telephone devices.

Consumers who did not receive a warning before a call from a Dermalogica phone number may have had their call recorded without consent. California call recording laws require businesses to warn their customers that their call is being recorded immediately at the beginning of the call. If consumers stay on the line following the recording warning, it is generally considered consenting to the recording of the call.

However, if no warning was received, consumers may be able to file a California call recording lawsuit.  Call recording laws may require companies to pay up to $5,000 per violation of the law. Even if calls were recorded for non-nefarious purposes, such as training or customer service, companies can still be required to pay for each violation. To avoid the costs of litigation and potentially massive trial verdicts, companies may choose to settle California call recording lawsuits out of court. This is an ideal outcome for many plaintiffs, as settlements in California call recording lawsuit may award plaintiffs thousands or millions of dollars, depending on the number of violations.

If you received a call from a Dermalogica phone number and did not hear a call recording warning before the duration of the call, you may have had your call recorded without your consent. If your call was recorded without consent, you may qualify for a California call recording lawsuit and compensation for damages, breach of privacy, and more. Fill out the form on this page to request a free, no obligation evaluation of your case by a qualified attorney.

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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