Apple is a name we have come to trust with electronics such as laptop and desktop computers, cellular phones, and more recently, even multi-function watches. An exception to this quality rule, however, might just be the line of Bluetooth wireless headphones known as Powerbeats.

Currently, Powerbeats 2 and Powerbeats 3 problems are under investigation. Many customers are so unhappy with their performance and Apple’s response to those issues that a class action lawsuit may be considered in the near future.

According to www.cnet.com, coming on the heels of the wired Powerbeats headphones, the Bluetooth Powerbeats 2 was released in June of 2014 and priced at $200.00. A supposedly newer and better version, Powerbeats 3, was later released towards the end of October 2016.

Although the latter version may be advertised to be better due to the addition of a W1 chip battery life extender, Powerbeats 3 problems are reportedly very similar to the original Bluetooth prototype.

Powerbeats 2 and Powerbeats 3 Problems Leading to Apple Complaints

The headphones are advertised as essentially ‘gym friendly’, wtih ads featuring basketball player Lebron James wearing them as he works out. Customers, however, are quick to dismiss the products failure by relating it to sweat-induced water damage.

One of the most frequent complaints about the Bluetooth headphones line is that they work fine for a few months of continual use, then fail. At that point, the charging mechanism does nothing to bring the product back to life.

Owners say the headphones just shut off and can be charged for several hours to no avail. They argue Powerbeats 2 and Powerbeats 3 problems should fall under Apple’s traditional one-year product warranty.

Apple’s One-Year Warranty

Apple has a product warranty that lasts one year from date of purchase. Under this warranty, Powerbeats 2 and Powerbeats 3 problems would generally be dealt with through a full and complete purchase price refund, a no-charge repair of the headphones, or an exchange for the same version of Powerbeats that was originally purchased.

Often, Apple Inc. customer service representatives choose to replace the Bluetooth headphones with another pair. Customers then, feeling as if their issues have been solved, try to use them faithfully – avoiding excessive sweat – only to report that, regardless of their gentler use, the same Powerbeats 2 and Powerbeats 3 problems arise again.

After just a few months of use, the headphones fail to power up one day, and charging them is ineffective in changing the product’s ability to function.

This vicious circle of allegedly being offered one defective product after another is beginning to wear down otherwise loyal customers of the Apple brand. A legal investigation into this matter is currently underway.

While there is no current lawsuit, enough disgruntled purchasers of the Powerbeats line may come forward to seek compensation through a class action in the future.

If you feel you have been wronged by the Apple company by its failure to stand behind its Powerbeats Bluetooth headphones line, you may qualify for a free consultation with an experienced defective products attorney.

Join a Powerbeats2, Powerbeats3 Wireless Headphone Class Action Lawsuit Investigation

If you purchased Powerbeats2 or Powerbeats3 wireless headphones that failed to hold a charge while still under the one-year warranty, you may qualify to file a Powerbeats2 or Powerbeats3 class action lawsuit investigation.

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