Michael A. Kakuk  |  June 24, 2016

Category: Consumer News

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AcuraA class action against car manufacturer American Honda Motor Company Inc. alleges that its “hands free” Bluetooth feature in Acura vehicles is constantly running, draining car batteries and hampering electrical systems.

The Acura class action lawsuit alleges that in the early 2000s every car manufacturer was trying to add a “hands free” cell phone feature to its automobiles and Honda was one of the first major car company to do so, introducing its “HandsFreeLink” system in its luxury Acura models in 2004.

The Bluetooth system allows drivers to use cell phones without using their hands, which is required by law in some states, such as California.

However, the complaint contends that “unfortunately, in its effort to beat out the competition, Honda failed to develop the most basic feature for any electric device like the HandsFreeLink™ unit – reliably switching off when not in use.”

The complaint asserts that the Acura HandsFreeLink system gets stuck in the “on” mode, which “creates a constant and substantial parasitic electric drain on the electric system, leading to drained and dead batteries, recurring battery replacement and premature failure of other essential electric components such as alternators.”

Honda has known about the issue since at least 2005 but has not issued a recall or offered free repairs to Acura owners, according to the class action lawsuit.

The complaint cites an internal bulletin issued to Acura Dealerships in July of 2005 which acknowledges the problem, and also states that once the battery is drained, the HandsFreeLink can reset. This causes the fault to be more difficult to discover, the complaint argues.

The class action lawsuit asserts that because Honda failed to address the electrical issue, Acura owners can only choose between disabling the HandsFreeLink system or paying for a new system, which might break again, at a cost of more than $1,000 each.

Plaintiff Janice Pfeiffer states that in 2008, she purchased a 2006 Acura MDX from an Acura dealership in Pennsylvania. She alleges that starting in 2012 her vehicle had a dead battery, and Pfeiffer “began a repeating cycle of jump starts, replacement of components in the electric system, including an alternator and several batteries, before learning in 2016 that the HandsFreeLink™ system had been parasitically draining her batteries and straining her electrical system for years.”

Pfeiffer alleges that Honda violated consumer protection laws by fraudulently concealing the Bluetooth defect.

The Acura battery drain lawsuit requests to certify a Class of “persons who purchased an Acura with a HandsFreeLink™ system.” The class action seeks restitution for Acura owners, as well as punitive damages under state consumer protection laws.

The plaintiff is represented by Lee M. Gordon and Steve W. Berman of Hagens Berman Sobol Shapiro LLP; Christopher A. Seeger, Scott Alan George and Daniel Leathers of Seeger Weiss LLP; James E. Cecchi of Carella, Byrne, Cecchi, Olstein, Brody & Agnello, P.C.; Roland K. Tellis and Mark P. Pifko of Baron & Budd, P.C.

The Acura Bluetooth Battery Drain Class Action Lawsuit is Janice Pfeiffer v. American Honda Motor Company Inc., Case No. 2:16-cv-04507, in the U.S. District Court for the Central District of California.

UPDATE: On July 12, 2016 this Acura Bluetooth Battery Drain class action lawsuit was voluntarily dismissed.  A similar case was filed in August 2016, and is still moving through the courts at this time.

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254 thoughts onAcura Class Action Alleges Bluetooth Drains Batteries

  1. Donald R McWilliams says:

    2009 Acura tsx
    Add me to lawsuits

  2. Jamee Blackburn says:

    Add me 2005 acura mdx

  3. Shontae Dillahunt says:

    I have a 06 Acura TSX and I’m experiencing the same problem. I’m not sure if the dealer will replace it but I will reach out.

  4. Laura Norman says:

    Add me to the list 2008 Acura TSX

  5. Lisa J Katnic says:

    I have been banned from roadside service due to calling too frequently!

    1. Cathy Good says:

      Add me to your lawsuit

  6. Lisa J Katnic says:

    Please add my name. 2006 MDX, battery parasitic drain. Alternator replaced, several batteries purchased in the 4 yrs I’ve owned it. It’s crazy making! Especially when ppl try to place blame. Ridiculous. Help please!

  7. Tom Margules says:

    I have a 2007 Acura RL with battery draining issues. Many batteries over the years. Please add me to your class action law suit. Thank you.

  8. Michael Murdock says:

    The same repeated story for my 2009 Acura TL and my daughters 2009 Acura MDX. What a headache and mess this has been for the last many years. I have purchased 6 batteries I believe and countless work and the worst part having two unreliable cars. Please help!!
    Thank you!

  9. David Gallegos says:

    I have a 2012 Acura TL with the same issue of battery drain. The dealer replaced the battery, but the drain continues. I didn’t know abouts the Hamds free link issue, but I plan on going back to the dealer hand have them look into it. Add me to this class action suit.

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