Received unsolicited or illegal robocalls? You could be eligible to receive  $500–$1,500 per violating call.

ATTORNEY ADVERTISING

Eisenband Law P.A.
Michael Eisenband
Licensed in Florida Office Location: Fort Lauderdale, FL

Unwanted robocalls may be violating the TCPA

Have you received unsolicited marketing calls with prerecorded messages?

Companies that ignore the Do Not Call list or use automated dialing systems without prior express written consent can face serious legal consequences — and you could be eligible to receive $500 to $1,500 per violating call.

Fill out the form to learn more.

Under federal law, businesses must obtain express consent before making prerecorded marketing calls. Yet, some companies — including doctors’ offices, dentists, debt collectors, and more — continue to ignore this requirement, making unsolicited phone calls and potentially violating the Telephone Consumer Protection Act (TCPA).

The Federal Communications Commission (FCC) receives over 1.2 million complaints a year about unsolicited robocalls. These are not scam operations; many are legitimate businesses using illegal tactics to generate sales.

If you have received these calls and kept records, such as voicemails, screenshots, or call logs, you may be eligible to join a TCPA lawsuit and collect compensation.

The law firms responsible for the content of this page are: Eisenband Law P.A.; Fort Lauderdale, FL; 954-732-2792 www.eisenbandlaw.com and LegaFi Law LLC (an Arizona law firm), 888-4-LegaFi, www.legafi.com.

What is the TCPA?

The Telephone Consumer Protection Act (TCPA) is a federal law designed to protect consumers from unwanted and intrusive telemarketing practices. Enacted in 1991 and strengthened over time, the TCPA limits how and when businesses may contact individuals by phone, text or fax — especially when using robocalls or automated dialing systems.

Under the TCPA, companies must follow strict rules, including:

• No robocalls without prior written express consent. Businesses may not use prerecorded messages or auto-dialing systems to contact your cellphone or residential landline unless you have given them clear permission.
• Consent can be revoked. You have the right to withdraw your consent at any time.
• Time restrictions apply. Even if you consented, calls must occur between 8 a.m. and 9 p.m. local time.
• Callers must identify themselves. Every call must include the caller’s name, the business they represent and a phone number or address where they can be reached.
• Robocalls are banned in sensitive areas. Automated calls to emergency lines (like 911), hospital rooms, healthcare facilities and other protected numbers are strictly prohibited.
• Companies must honor “Do Not Call” requests. Businesses are required to maintain their own internal do-not-call lists and respect the National Do Not Call Registry.

If a company breaks these rules, they may be violating federal law — and you may be entitled to compensation.

Robocalls from doctors’ offices, dentists, and debt collectors

Many consumers assume robocalls from medical offices or financial institutions are always allowed, but that’s not the case. Medical and billing-related callers must still follow strict TCPA rules, and violations are common.

Consumers have reported unwanted calls from:

• Doctors’ offices, including appointment reminders or marketing calls sent without prior consent
• Dentists, orthodontists, or dental chains sending promotional calls not tied to active treatment
• Debt collectors using automated dialing systems or prerecorded messages to collect on debts
• Financial services companies and billing departments calling numbers not associated with the account, or calling repeatedly after opt-out requests

If these calls used a prerecorded message, an auto-dialer, or continued after you asked them to stop, they may have violated the TCPA. You may be eligible for compensation, including $500 to $1,500 per violating call.

Common TCPA violations

Companies that fail to follow federal rules may be in violation of the law. Some of the most common TCPA violations include:

• Robocalls using a prerecorded or artificial voice without your express consent
• Automated dialing systems that call your cellphone without permission
• Repeated calls after you have asked the caller to stop, including opt-out requests
• Calls made outside allowed calling hours, before 8 a.m. or after 9 p.m., local time
• Telemarketing calls to numbers on the National Do Not Call Registry
• Wrong-number robocalls, especially when companies repeatedly call for someone else
• Failure to identify the caller, including the business name and a valid callback number

If a company uses automated technology to contact you without consent, your rights may have been violated.

How to add your number to the Do Not Call list

If you are tired of receiving unsolicited phone calls, one thing that may help is adding your phone number to the National Do Not Call Registry.

The registry prohibits legitimate telemarketers from calling registered numbers. While it will not block every robocall, it reduces the volume of calls from companies that follow the law.

To register your number, visit DoNotCall.gov or call 1-888-382-1222 from the phone number you want to register. TTY users can call 1-866-290-4236.

Once your number is on the Do Not Call list, it never expires — you do not need to re-register unless you change numbers. Most legitimate companies will stop calling you within 31 days.

If you continue to get calls after that point, the company may be violating federal law, and you could be eligible to join a TCPA lawsuit.

Legal help for unwanted marketing calls

If you have received unsolicited phone calls from debt collectors, dentists, doctors’ offices or other marketers — especially within the past year — you may have legal options. Consumers who have documented these calls could qualify to participate in a TCPA lawsuit investigation and potentially receive compensation.

Fill out the form on this page to see if you qualify for a free case evaluation.