How to fix Xbox One controller drift

For gamers, accuracy is one of the most important factors when choosing an effective controller. This makes the issue of Xbox One controller drift especially significant for players. Read below to learn about how to fix Xbox One controller drift, why it’s best not to try to fix it yourself, and whether or not you may be eligible to join a class action suit regarding this issue.

What is an Xbox One?

The Xbox One was the successor to the Xbox 360. The console was released in late 2013 and was still being hailed as “the best console on the market” in 2019 by sources like US Gamer. According to the site’s overview, the Xbox One is “the best place to play third-party games” with a wide range of features including seamless party matchmaking, achievement leaderboards, and name changes.

More recently, Microsoft has released updated versions of the Xbox One called the Xbox One X, Xbox One S, and the Xbox One S All-Digital Edition. Each of these consoles is compatible with wireless Xbox One controllers like those cited in recent lawsuits against Microsoft.

What is the Xbox One Controller Joystick Drift?

Controller joystick drift is, basically, when an analog stick moves without any input from the user. You don’t have to be a gamer to understand how a lack of accuracy in a controller can sink a player’s hopes for an engaging round of play.


This problem is something that, in the majority of cases, can only be fixed by physically taking apart the controller; no adjusting of the console settings can address the issue. In fact, PC Mag reports that the issue may become worse over time if left unfixed.

According to the lawsuit filed against the company, Microsoft knows about this problem but refuses to pay for the fix.

Why Does My Xbox Controller Drift?

According to the suit, there are specific characteristics of the Xbox One controller which cause it to drift. The lawsuit alleges that a defect in the potentiometer, the part of the controller that controls the electrical outcomes of physical movements, may be causing the problem. The suit states that “the wiper component of the potentiometer scrapes resistive material off a curved track, resulting in unwanted electrical contact without input from the user.”

This lawsuit was brought specifically regarding Xbox Elite controllers for which the plaintiff claims to have paid $179.99 apiece. However, the suit and many news sites have noted that this is a common issue for owners of Xbox One controllers, and not just Elite controllers.

How to Fix Xbox One Controller Drift

How to fix Xbox One controller driftThere are several sources giving instructions for how to fix Xbox One controller drift. In fact, the prevalence of these types of how-to articles could be seen as a representation of how common this issue is.


However, you should note that attempting to fix the problem in ways other than those approved by the manufacturer will void your controller’s warranty. They also may not work and could cause further problems — taking apart and repairing a controller will require a certain level of electronics no-how and the tools to do so.

TechnoBezz suggests a few ways to troubleshoot your console. First, check that your controller has fresh batteries. Then, fully power down your Xbox One before unplugging the power cord. After the console is unplugged for five minutes, plug in your console and try re-syncing the controller.

Should You Join an Xbox One Class Action Lawsuit?

Knowing how to fix Xbox One controller drift may help solve the issue, but a better option may be taking civil action. The process of fixing these controllers is risky, and you may need to invest in replacement parts, tools, and fast-acting glues. If you aren’t eligible to join a suit, you may be able to have the controller professionally fixed. Nintendo Joy-Cons faced a similar lawsuit last year. In response, they made repairs of Joy-Cons free.

It is possible that Microsoft will follow in Nintendo’s footsteps. In that case, if you have already attempted a repair, your controller may no longer be fixable or eligible. You may have better luck joining a class action lawsuit against the company.

This Controller Drift Lawsuit is Case No. 2:20-cv-00640, in the U.S. District Court for the Western District of Washington.


Join a Free Xbox Controller Defect Class Action Lawsuit Investigation

If you bought an Xbox One controller and have had problems with stick drift, you may qualify to join this class action lawsuit investigation.

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This article is not legal advice. It is presented
for informational purposes only.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

20 Comments

  • Karen Wong March 2, 2021

    Please add me.

  • Joe February 20, 2021

    We don’t want a class action – we want our controllers fixed or replaced. We don’t want to get $2 when the lawyers get $1,000,000 from Microsoft.

  • Thomas Butler February 19, 2021

    Add me I’ve bought three elite controllers and 2 regular controllers all with a drift problem

  • Rob R. February 16, 2021

    Yes add me please

  • dom January 20, 2021

    waste of my time. “what is an xbox one” horrible jounalism, and a horrible grab for cash by bad lawyers.

  • Deviled December 9, 2020

    They stupid designers made it this way on purpose because they don’t want people enjoying any games on Xbox. Beware that they illegally use mind control devices to make people accept this garbage.

    • Evilton December 9, 2020

      Yeah I agree on all this. The mind control is actually a human right violation. You can report Microsoft to the Federal Trade Commission on illegally putting devices in people and controlling their free will. I don’t know how they do this but it’s believed they chip people who buy Microsoft products physically at a store without their knowledge of being chipped.

      • Jay December 24, 2020

        yea i was wondering how Microsoft is steal keeping up with Sony

        • Burnt Sienna January 19, 2021

          Ok wow I think it’s probably just a cheap way to save money, instead of spending the extra money to make sure it works right, they’re just leaving it be, and hoping people will buy new controllers

    • Lul February 21, 2021

      Wow. Mind control? You off your meds man? Get back on them. You’re trippin.

  • Marcus Wensman-Bundy October 6, 2020

    I’ve went through three controllers in a year with this issue and I’m about sick of buying them over again when I play NBA 2k or use my home menu the right trigger causes left stick to stop in place and the left causes it to only go up…. Then in the accessories app the remapping menu doesn’t even have the triggers as on option this is rediculous

  • Sandra Hundley September 11, 2020

    Have purchased 2 “elite” controllers at about $180 each. Had problems with both. For such an expensive controller Ii expect better quality.

    • BigBadJon January 29, 2021

      These controllers are having problems for one reason and one reason only we are not in the old days when people made things to last everything now is made to break it does not just include controllers or consoles that includes Chargers charging blocks anything electronic that you can buy cell phones iPhones Androids they all break at some point they all stopped working or start acting crazy at some point and they do this because you’re only solution is to buy new ones forget about Xbox forget about lawsuits they already had us the second we bought these supposed top of the line consoles. Screw microsoft and sony for taking advantage of everyone who wants something fun to pass the time. Power to the people!!!

  • mark anthony clark July 25, 2020

    so, where is the info on how to fix drift? what an asshole. you actually think someone is going to click on your bs ad. i wouldn’t use any dirtbag attorney that tried such a blatant cash grab. i wouldn’t give you the satisfaction of getting more money than than i would. eat shit and fall back in it.

    • Ray August 10, 2020

      This is a classic reply i live it I agree eat shit I came for help

  • Heather Allsman June 17, 2020

    The Elite controller is horrible!

  • Sukmydik June 8, 2020

    The fact the first question is what is a xbox one is a joke bro! Horrible writer here.

  • Joe June 8, 2020

    It’s funny how these “know it all’s” write these articles that are supposed to be so informative and helpful. It says how to fix Xbox One controller drift. Open up the article and the first thing I see is a guy holding a PlayStation 4 controller. All your credibility immediately gone. In the next article they will show you how to fix a Ford on a Chevy.

  • Jaster June 7, 2020

    So how do fix your possible drift issue which only effected the 1st Gen elite 2 controllers is to make lawyers rich and then the people actually effected will get. $5-10 check in 4 years.

    Awesome… Love helping the rich get richer!

    • Steve Kokensparger Esquire June 8, 2020

      Amen

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