Benefiber Healthy Shape, GSK,
GlaxoSmithKline Consumer Healthcare, Benefiber class action

GSK Consumer Health and GlaxoSmithKline Consumer Healthcare Holdings have agreed to a $6.5 million settlement to end a Benefiber class action lawsuit alleging the product is not 100 percent natural as advertised. U.S. consumers who purchased Benefiber Healthy Shape and other products are eligible to claim up to $60 without proof of purchase.

The Class is made up of all individuals who purchased Benefiber Healthy Shape Prebiotic Powder Fiber Supplement, Benefiber Original Prebiotic Powder Fiber Supplement, Benefiber Sugar-Free Powder Fiber Supplement, Benefiber Prebiotic Powder Fiber Supplement On-The-Go Stick Packs (Flavored or Unflavored), and/or Benefiber Prebiotic Fiber Supplement Chewables for personal or household use, not for resale, in the United States between June 19, 2014, and June 8, 2021.

The plaintiffs in two Benefiber class action lawsuits had alleged GSK was deceptive in its advertising, marketing, and labeling of Benefiber Original and Benefiber Healthy Shape products as “100% Natural” or “natural.” In addition, the company allegedly marketed its Benefiber Healthy Shape products as being “clinically proven to cure cravings” as a means of weight management, when it was actually the same product as Benefiber Original.

Benefiber is a fiber supplement intended to help consumers maintain proper digestive health.

GSK Consumer Health and GlaxoSmithKline Consumer Healthcare Holdings, developers of vaccines and other pharmaceutical products, deny all allegations of wrongdoing put forth in the Benefiber class action lawsuit. 

However, they have agreed to the settlement in order to avoid the risks and expense of continuing with litigation.

Benefiber Settlement Benefits

Class Members who vile a valid claim will be eligible for an estimated $10 per purchase of Benefiber Original. 

Those who purchased Benefiber Healthy Shape may claim up to $12 per purchase.

Class Members may claim up to five units of either product without proof of purchase; however, proof of purchase is required on all claims for more than five units of Benefiber Original or Benefiber Healthy Shape.

There is no limit on the number of units that can be claimed with proof of purchase, but only one claim may be filed per household. 

The payment amounts may be adjusted depending on the number of claims submitted.

In addition to the monetary relief, GSK has agreed to stop manufacturing the covered products with labels that read “100% Natural” until such time it receives appropriate guidance from the U.S. Food and Drug Administration.

GSK also will stop using “clinically proven to cure cravings” on the Benefiber Healthy Shape products and their advertising until reliable scientific evidence supports those stated effects among U.S. consumers.

A final hearing in the Benefiber class action settlement is scheduled for Nov. 18, 2021.

The deadline to opt out of or object to the settlement is Sept. 7, 2021.

The claim deadline is Oct. 6, 2021.

Who’s Eligible

The Class is made up of all individuals who purchased Benefiber Healthy Shape Prebiotic Powder Fiber Supplement, Benefiber Original Prebiotic Powder Fiber Supplement, Benefiber Sugar-Free Powder Fiber Supplement, Benefiber Prebiotic Powder Fiber Supplement On-The-Go Stick Packs (Flavored or Unflavored), and/or Benefiber Prebiotic Fiber Supplement Chewables for personal or household use, not for resale, in the United States between June 19, 2014, and June 8, 2021.

Potential Award

$60 without proof of purchase.
Varies with proof of purchase.

  • Class Members who vile a valid claim will be eligible for an estimated $10 per purchase of Benefiber Original. 
  • Those who purchased Benefiber Healthy Shape may claim up to $12 per purchase.
  • Class Members may claim up to five units of either product without proof of purchase; however, proof of purchase is required on all claims for more than five units of Benefiber Original or Benefiber Healthy Shape.
  • There is no limit on the number of units that can be claimed with proof of purchase, but only one claim may be filed per household. 
Proof of Purchase

Receipts or any other document, such as e-mail receipts and photographs or other reliable documentation establishing a purchase, demonstrating the claimant purchased Benefiber Original and/or Benefiber Healthy Shape.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

10/06/2021

Case Name

Susan Swetz, et al. v. GSK Consumer Health Inc., Case No. 7:20-cv-04731-NSR in the U.S. District Court for the Southern District of New York

Phillip White, et al. v. GlaxoSmithKline Consumer Healthcare Holdings (US) LLC, Case No. 5:20-CV-04048-SVK in the U.S. District Court for the Northern District of California

Final Hearing

11/18/2021

Settlement Website
Claims Administrator

National Benefiber Settlement
c/o JND Legal Administration
PO Box 91412
Seattle, WA 98111
1-833-636-2116

Class Counsel

Jason P. Sultzer
THE SULTZER LAW GROUP

Melissa S. Weiner
PEARSON, SIMON & WARSHAW LLP

Douglas J. McNamara
COHEN MILSTEIN SELLERS & TOLL PLLC

Gary E. Mason
MASON LIETZ & KLINGER LLP

Charles E. Schaffer
LEVIN SEDRAN & BERMAN

Ryan J. Clarkson
Katherine A. Bruce
CLARKSON LAW FIRM PC

Christopher D. Moon
MOON LAW APC

Defense Counsel

J. Gordon Cooney Jr.
Franco A. Corrado
MORGAN, LEWIS & BOCKIUS LLP

Read About More Class Action Lawsuits & Class Action Settlements:

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

183 Comments

  • Patricia Schmitt September 21, 2021

    Add me, please. Been using this product for years to help with IBS.

  • Angela Deemer September 21, 2021

    Add me

  • Denise Bingaman September 20, 2021

    I have purchased these products for years for IBS and Gerd. I filled out the claim. Please add me.

  • Allan Burnett September 17, 2021

    add me

  • Cedric Nash September 16, 2021

    Add me please

  • Tracy a White September 16, 2021

    please add me

  • Latisha September 11, 2021

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  • Heather Baldwin September 10, 2021

    Please add me

    • Glenda E Smith September 14, 2021

      Please add me

  • Melissa Fletcher September 10, 2021

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  • Barbara Humphreys September 8, 2021

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  • Candy L Johnson September 8, 2021

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  • MELISSA STILES September 7, 2021

    Add me

    • Suzzy Q September 7, 2021

      Anyone who types “Add Me” will be automatically entered.

      • steve wagner September 10, 2021

        thanks suzie…please add me…i owe ya

  • Robin fuller September 6, 2021

    Ad me

  • Stacy Hebert September 5, 2021

    Plz add me

  • Patricia Clark September 4, 2021

    I have purchased benefiber original probiotic for years for my. Husband as he has diverticulitis. And needs this product. Please add me

  • Kimme Powell September 2, 2021

    Please add me.

  • Stephanie Beas September 2, 2021

    Please add my name

  • Shaquana Watson September 1, 2021

    Please add me

  • Davika Reed August 31, 2021

    Add me

  • Fannie Birckhead August 27, 2021

    Add me

  • Corrie Visser August 27, 2021

    I have bought bene fiber Healthy shape and the regular one several times in the last couple of years. Pls add me

  • Marie goddard August 26, 2021

    Please add me

  • connie Yantis August 23, 2021

    Add me

    • Glenda E Smith August 26, 2021

      Please add me

  • Rebecca Tunink August 23, 2021

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  • kendra Hairston August 22, 2021

    Add me please!

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    Please add me

  • Kimme Powell August 12, 2021

    Please add me .

  • Sophia F Frazee August 10, 2021

    Please add me. Thanks!

  • Donna Brown August 10, 2021

    Add me please.

    • Tammy Layne August 16, 2021

      Please add me!

  • Rosangela Pena August 9, 2021

    Please add me for the healthy shape. Ive bought 4 within the last 2 yrs. And the regular 3 times. So in the last 2 yrs ive bought 5 .

  • Trudy Sewell August 9, 2021

    Add me please

  • Kila Brooks August 9, 2021

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  • sandy R laughlin August 5, 2021

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    • Boyd Driggers August 6, 2021

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  • Ricky Osullivan August 3, 2021

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  • Michele McManus August 3, 2021

    Please, add me

  • Erica R Riff August 2, 2021

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  • Velta L McNelly August 1, 2021

    please add me

  • Darrell B Stewart July 31, 2021

    I’m pls Add Me

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    • Jamie July 30, 2021

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  • THOMAS TODD MARKOS July 30, 2021

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  • Lucille Bush July 30, 2021

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  • Adrienne Bailey July 29, 2021

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  • Ronald campbell July 29, 2021

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  • Sandy Dempsey July 29, 2021

    Add me please i did not keep receipts

  • Francine Melodia July 29, 2021

    used daily

  • Denise Brown July 29, 2021

    Please include me. I have purchased more than six bottles but do not have the proof of purchase of the original Benefiber

  • Kristi July 29, 2021

    Add me please, use it all the time.

  • Shari Rosenberg July 29, 2021

    Wow I have this product and have been using it. Please add me

    • Glenda E Smith July 29, 2021

      Add me

  • LaKeisha Reaves July 29, 2021

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  • Josefina Munoz July 29, 2021

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  • Kendra July 29, 2021

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  • Cathy July 29, 2021

    add me

  • Christina L Collins July 29, 2021

    Please add me. I use this quite often

  • Benjamin Johnson July 29, 2021

    Add Me

  • Rhonda Mann July 29, 2021

    add me please

  • willie hendricks July 29, 2021

    please add me

  • Krista Mullen July 29, 2021

    Add me

  • Stuart Mednick July 29, 2021

    Please add me.

  • L.Robert Jellinek July 29, 2021

    Please add me.

  • LaTonya Butler July 29, 2021

    Please include me.

  • Kristal Y Willis July 29, 2021

    Include me please.

  • Aelia Marotta July 29, 2021

    My wife and I both used the product for a good period of time as recommended by our physician. Please include us. Thank you as there needs to be truth in advertising .

  • Brett Crawford July 29, 2021

    Add me

  • sue crawford July 29, 2021

    Please add me. I have used Benefiber FOR YEARS!

  • Doncella jenkins July 29, 2021

    Please add me

  • Patricia Clark July 29, 2021

    Please add me

  • Robin Allen July 29, 2021

    Please add me for using Benefiber products, misleading!

  • Valerie R Swanson July 29, 2021

    Please add me

  • STEVEN MCCARTHY July 29, 2021

    Add me

  • Peggy S Todd July 29, 2021

    Add me

  • Susan Adams July 29, 2021

    Please add me as I used this for gastro issues

  • Dee Housey July 29, 2021

    Add me

  • Moneekia Hill July 29, 2021

    Add me please

  • Gail Koehler July 29, 2021

    Please add me also . Ty

  • Gail Koehler July 29, 2021

    Please add me

  • Dawn Powers July 29, 2021

    Please add my name.

    • Adrienne E Detberner July 29, 2021

      ADD ME this is the only stuff we buy for yrs we thought it was the safest to use and at over 12.00 bottle wow ,we have 2 in our house right now bought for yrs

  • Susan Howard July 28, 2021

    Please add me

  • Salawa Szenyai July 28, 2021

    Please add me

    • tim doyle July 29, 2021

      add me for yrs ive used this

  • Dee housey July 28, 2021

    Please add me

  • Juan Manzano July 28, 2021

    Please add me

  • Amra Lulic July 27, 2021

    Please add me.

  • Elizabeth Adame July 27, 2021

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  • Cynthia Adame July 27, 2021

    Please add me

  • Crystal A Pirtle July 27, 2021

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  • Murphy Bouloute July 27, 2021

    Please add me

  • Viviana Allegri July 27, 2021

    Add me please

  • Viviana Gonzalez July 27, 2021

    Add me please

  • Dionna Palmer July 27, 2021

    Add me

  • Patricia Hamilton July 27, 2021

    Please add me to the claim

  • Mandy L White July 27, 2021

    I used this for yrs .

  • Karen Wieland July 27, 2021

    I’ve used for years. Please add me.

  • Glenda Brough July 26, 2021

    I’ve used this for years because of constipation from bad thyroids

  • Charlene WhiteHarris July 24, 2021

    Add Me

  • Claire Godfrey July 24, 2021

    Pls add me

  • Sandra Hayes July 23, 2021

    Add me

  • Katara Burns July 23, 2021

    Add me

  • Betty King July 22, 2021

    Add me please me thank you

  • Rotesia Smith July 21, 2021

    Add me, please.

  • Rachel snow July 21, 2021

    Yes we have used for years

  • Tammie Prince July 21, 2021

    Add me, used this for years

  • Asminda P July 21, 2021

    Add me please

  • Terri Julian July 21, 2021

    Please add me, as i and my wife have used these products regularly for years! Thank you!

  • Dee Housey July 21, 2021

    Add me

  • Monique Frazier July 21, 2021

    Add me

  • Tammy Nash July 20, 2021

    Add me please

  • Merlita Felipe July 19, 2021

    Add me.

  • Denise zarate July 17, 2021

    Add me please

  • Donna Kaminski July 16, 2021

    Please add me

  • Gayle Tabbi July 15, 2021

    Add me

  • Laurie Wonders July 11, 2021

    Please add

  • Suzanne Truskowski-Crawford July 11, 2021

    Please add me. Used for YEARS!

  • Michael Knezevich July 8, 2021

    Used daily but don’t know how many bottles used. Include me in.

  • theo bowels July 8, 2021

    add me

  • Toneshia Coleman July 7, 2021

    Please Add me

  • kendra Hairston July 7, 2021

    Add me please.

  • Faye Richardson July 7, 2021

    Add me please

  • Janet Llewellyn July 6, 2021

    Please add me. I have been using this every day.

  • Claire Mallet July 2, 2021

    Please add me

  • Lexie Shephard July 2, 2021

    Add me please

  • Stuart Mednick July 2, 2021

    Please add me

  • Susan Houppert July 2, 2021

    Please add me. I have purchased Benefiber many times and of course don’t hang onto those receipts.

  • Joann Maxwell July 1, 2021

    Please add me. I have purchased 4 bottles of this Benefiber Probiotic but after 2 months I see no results.

  • Laurie Mardis July 1, 2021

    Add me.

  • Kim Bouder July 1, 2021

    Please add me.

  • DJuana Johnson July 1, 2021

    Please add me, I use this product

  • Shelly Bentley July 1, 2021

    Please add me

  • Laurel D Wright July 1, 2021

    I have purchased Benefiber, I no longer have the receipt because it was not a recent purchase.

  • Willie Stokes oh July 1, 2021

    Please add me

  • Cindy Miller July 1, 2021

    Please add me.

  • Rose Jackson July 1, 2021

    Add me.

  • pauline dinkins July 1, 2021

    Add me

  • Kenneth Golden July 1, 2021

    add me

  • Gaynelle Hinson July 1, 2021

    New e-mail address

  • Gaynelle Hinson July 1, 2021

    I have purchased several bottles. Have sent this info before but I have a new e-mail address

  • arthur allen erlich July 1, 2021

    add me

  • Tina Brown July 1, 2021

    Please add me, I no longer have receipts but have actual product I can send

  • Saundra Golden July 1, 2021

    Please add me as I purchase this frequently as recommended by my MD

  • kristen coleman July 1, 2021

    pls add my name

  • Jim Bulkowski July 1, 2021

    Add me

  • Corrie Visser July 1, 2021

    I am using benefiber prebiotic fiber capsules. Pls add me

  • Colise Johnson July 1, 2021

    Please add me. We both use this.

  • Carol Johnson July 1, 2021

    Add me to the list

  • Brenda Langworthy July 1, 2021

    Add me

  • NANCY Bailey July 1, 2021

    Please add me

  • Mickey July 1, 2021

    Please add me to this one too. Myself and family members were on this by orders of the dr.

  • Cheryl moran July 1, 2021

    Pls add me

  • Sharon Robinson July 1, 2021

    I purchased several; I would like to be a part of this claim.

  • Sharon Robinson July 1, 2021

    Please add me, I purchased several.

  • katina Chatzipanteli July 1, 2021

    Please add me. I use it every day.

  • Amanda San Miguel July 1, 2021

    please add me

  • irene nuzzi June 30, 2021

    hi I have purchased multiple bottles of this I have Health issues as well and have purchased more than six bottles please add me to this

  • Evelyn J Olson June 29, 2021

    Please add me to this claim.

  • Kay Whitfield June 29, 2021

    I purchased Benefiber prebiotic fiber supplement but have no proof of purchase. I still Benefiber for health reasons. Please add me

  • rhonda bender June 29, 2021

    please add me

  • rhonda bender June 29, 2021

    What next?????

  • Paula Stafford June 29, 2021

    Please add me

  • Shirley Deliberto June 29, 2021

    Please add me.

  • Karen Wong June 24, 2021

    Add me please.

  • George rodrigues June 24, 2021

    Add me

  • Jeffrey C Thompson June 24, 2021

    I purchased more than five bottles of Benefiber prebiotic fiber supplement but have no proof of purchase.

  • Nimia Gonzalez June 24, 2021

    Add me I summited a claim.

    Thank you

  • Ted Morbach June 23, 2021

    add me

  • CHRISTOPHER MCKOY June 22, 2021

    Add me please

  • CHRISTOPHER MCKOY June 22, 2021

    Add Me

  • angel Williams June 22, 2021

    Please add me thanks

  • Rod Gullo June 22, 2021

    Please add me.

  • Kelly Andres’ June 22, 2021

    How very disappointing can’t believe anything these days

  • Denise Brown June 22, 2021

    Please include me. I have purchased over 15 bottles of the Benefiber Healthy Shape.

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