By Lauren Silva  |  August 2, 2022

Category: Legal News
Close up of LinkedIn logo on phone screen.
(Photo Credit: Worawee Meepian/Shutterstock)

LinkedIn Class Action Lawsuit Overview

  • Who: A LinkedIn user filed a class action lawsuit against the social media company.
  • Why: The user claims LinkedIn violated Oregon law by not disclosing the automatic renewal payment system of its LinkedIn Premium subscription.
  • Where: The class action lawsuit was filed in Oregon federal court.

A LinkedIn user is suing the career-based social media company, owned by Microsoft, for its supposed automatic renewal “scheme” of LinkedIn Premium subscriptions, after she realized LinkedIn had been charging her monthly for two years. 

Julie Easterbrook, an Oregon resident, signed up for a free trial of the monthly LinkedIn Premium Career subscription in January 2019. Easterbrook claims that at no point before, during or after the checkout process did LinkedIn disclose all automatic renewal offer-associated terms or obtain Easterbrook’s affirmative consent to those terms, as required by Oregon law. 

In February 2019, LinkedIn automatically renewed her subscription at $29.99, the then-standard monthly rate, according to court documents. Easterbrook only realized the monthly LinkedIn charges in January or February of 2021, with a total of 38 LinkedIn charges totaling $1,139.62, when she checked her “monthly billing statement for unrelated reasons.”

Easterbrook seeks to represent an Oregon state class for everyone who, within the applicable statute of limitations period incurred fee(s) in connection with LinkedIn Premium Subscription offerings, and an Oregon subclass to include those who incurred fee(s) in connection with their enrollment in a free trial of LinkedIn Premium. 

LinkedIn allegedly ‘bilks’ premium subscribers for own Gain

LinkedIn users can sign up for LinkedIn Premium on the platform’s website and mobile app with the promise of exclusive access to InMail messages and the ability to see who has viewed a profile, view interview preparation content and access LinkedIn Learning educational courses.

However, with its renewal scheme, “[LinkedIn] has made the deliberate decision to bilk Plaintiff and other similarly situated customers on a monthly or yearly basis, absent their consent under the ARL, relying on consumer confusion and inertia to retain customers, combat consumer churn, and bolster its revenues,” the class action lawsuit claims.

Easterbrook claims LinkedIn also fails to provide adequate cancellation information.

Easterbrook attempted to cancel her subscription in January or February 2021 after learning of the “unauthorized subscription charges,” again in or around May 2021 and for a third time in March or April 2022. 

These attempts were “unsuccessful… prior to March 2022 due to [LinkedIn’s] confusing cancellation policy,” the complaint argues. 

Easterbrook seeks statutory and punitive damages, restitution, declaratory relief, injunctive relief and attorneys’ and costs.

Have you faced issues with LinkedIn’s automatic renewal? Share your experience below!

The plaintiff is represented by Stanton R. Gallegos of Markowitz Herbold PC and Neal J. Deckant and Julia K. Venditti of Bursor & Fisher PA.

The LinkedIn Class Action Lawsuit is Easterbrook v. LinkedIn Corp., Case No. 6:22-cv-01108-MC, in the U.S. District Court for the District of Oregon, Eugene Division. 


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24 thoughts onLinkedIn class action alleges company uses ‘illegal’ automatic renewal scheme

  1. Jeffrey Johns says:

    Please add me

  2. John Peterson says:

    There has been multiple cases (5+) of LinkedIn – in my history with them as customer – taking monies from my bank accounts without permission. They doubled billed me in the past for three consecutive months when I held a full recruiter License. Recently, I tried to update via my online account with a new credit card #. There system would not accept and process the card, which was a new # – same bank & debit account – that needed to be updated because of a ATM malfunction. After multiple calls and repair case creations over two mos. they did process the new card for a full year charge, not the monthly charge as instructed.
    They are a Microsoft owned company, LinkedIn on its own made $13.8B. in 2022…and they feel they don’t have to provide a competent level of customer service because they have monopolized their segments of their market.
    They trigger & activate “Fraud alerts” now with both of my banks, because of their reckless and unhinged fiduciary behaviors which effect many customers. Somebody needs to make LinkedIn accountable and can probably find thousands of paying customers who’ve been overcharged tens of millions $ in fees. These customers who’ve spent thousands of hours chasing a totally incompetent and under-resourced Customer Service Department likely structured that way by a malintent design….should also be given damages, legal fees reimbursements, and a satisfaction that justice is served and reckless accounting practices are stopped.

  3. TC says:

    Please add me

  4. TC says:

    LinkedIn activated premium without my knowledge or consent. Now I have to go back and forth with the bank about the charges. I also reached out to LinkedIn but haven’t heard back yet. I can’t believe this happened. They didn’t send me an email notification or anything that they were charging my account. I happen to notice the charges when I happen to look at a bank statement. No reputable company or platform has ever charged my credit card with my consent or knowledge. At least send me an email but nothing. I’m highly disappointed and disgusted that I have to follow up on charges I never authorized to begin with.

  5. Jennifer Sappington says:

    I thought this was just an issue I was having! I was unable to unsubscribe on my phone and made multiple attempts.

    1. Kristy Smith says:

      Linkedin took money from my bank account without my permission. I can’t even pay all my house payment so it’s gonna cost more cuz I’m gonna have to over draft. I never gave them my bank info but yet they got 136$ from my bank account

  6. Ashley Scruggins says:

    I’m so upset! They are trying to pull$1600 from me! I would NEVER authorize a payment for online services in this amount! I don’t know what to do! No one will fix my issue!

  7. SM Phillips says:

    Canceled the subscription on their website when LinkedIn attempted to pull 03/03, 03/15 they pulled it and put my account in the negative.
    Trying to dispute it through my bank, but it’s unethical the way Linkedin handles its subscription service. There is little to NO customer care offered.. Please add my name if possible

  8. Diane Coon says:

    Yes I email them over $52 they have not emailed me back yet

  9. Danesh says:

    Add me

  10. Emma T. Mendoza says:

    please add me

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