Discord auto renewal class action lawsuit overview:
- Who: Zhea Zhea Zaracor as a personal representative of Zhea Zaracor Salazar filed a class action lawsuit against Discord Inc.
- Why: Zaracor claims Discord continues to charge for Discord Nitro services after making the decision to cancel the account of a Discord user.
- Where: The class action lawsuit was filed in California federal court.
Instant messaging and Voice over Internet Protocol platform Discord continues to bill for Discord Nitro services — which offers additional features — for months after canceling a user’s Discord account, a new class action lawsuit alleges.
Plaintiff Zhea Zhea Zaracor claims Discord “systematically violates” automatic renewal laws by allegedly “exploiting” its members by continuing to charge Discord Nitro fees without consent after a user’s account has been canceled.
“Defendant is well aware that it cancels the accounts of Discord Nitro subscribers, and then continues to charge consumers for paid subscriptions after its cancellation,” the Discord class action states.
Zaracor wants to represent a nationwide class and Texas subclass of individuals who had their Discord Nitro services canceled by Discord and were subsequently charged by the platform.
Discord continued to charge for Nitro services after canceling the account of 10-year-old user, says class action
Zaracor argues Discord terminated the account of her 10-year-old son in December 2020 after the platform determined he did not meet its minimum age requirement of 13.
Despite this, Zaracor claims Discord continued to bill her from January 2021 through February 2022 for a Discord Nitro subscription that was purchased by her son.
Zaracor claims Discord is guilty of unjust enrichment and of violating Texas’ Deceptive Trade Practices-Consumer Protection Act, and California’s False Advertising Law, Consumer Legal Remedies Act and Unfair Competition Law.
The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of actual and statutory damages for herself and all class members.
In other news involving the platform, Discord.io, an independent custom invite service for Discord, announced in August that it would be shutting down its services “for the foreseeable future” following a data breach that compromised the information of 760,000 of its members.
Have you been charged for a Discord Nitro subscription after your Discord account was canceled? Let us know in the comments!
The plaintiffs are represented by Jeffrey D. Kaliel and Sophia G. Gold of KalielGold PLLC and Scott Edelsberg of Edelsberg Law, P.A.
The Discord auto renewal class action lawsuit is Zarecor, et al. v. Discord Inc., Case No. 3:23-cv-05385, in the U.S. District Court for the Northern District of California.
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3 thoughts onDiscord class action alleges platform conducts auto renewal scheme
A few weeks ago, I canceled ALL of my Discord subscriptions. Discord didn’t care and charged them anyway, so I requested that my bank do a “chargeback”. Discord disabled my account informing me that if I wanted my account, I needed to pay back the chargebacks.. I opened a case with you. I told them that I did. They gave me back my account, however, they took my original name, they took my artwork and they took my photograph. I cannot change any of these and cannot get to the billing section.. I checked my emails and saw that DISCORD TRIED BILLING ME AGAIN !!!!!!!!!!!! Please help me, I have lost a lot of money spent over the year because of their actions.
tell me more
Yes cancelled and renewed itself