Samsung’s kitchen products that feature the “premium design” of a black stainless steel finish prematurely degrade and put consumers at risk of eating plastic, a nationwide class action lawsuit claims.
The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints.
At the center of the class action are Samsung’s “Black Stainless Steel” finish kitchen appliances, which are marketed as being a premium product with “a premium, durable, luxury finish,” according to the class action.
However, the company conceals and omits that the finish is a thin plastic coating that is prone “to peel, chip, flake, and prematurely degrade through the ordinary use of the Black Stainless Steel Appliances,” the class action claims.
Lee says that in 2016 he bought a $450 Samsung microwave, a $1000 Samsung dishwasher, and $1,178.32 Samsung gas range – all with the black stainless steel finish and all with life expectancies of around 10 years.
Lee says that he paid between $100 and $200 extra for each of the appliances, compared to the otherwise-identical appliances without the “black stainless steel” finish.
After only a few years, Lee says that the finish on his oven started to peel, flake, and degrade.
“As a result, Plaintiff is concerned by both the severe deterioration in the aesthetic appeal of his Black Stainless Steel Appliances, and by the potential ingestion of flakes of the ‘black stainless steel’ finish,” the class action claims.
According to the class action, Samsung has the finish in 30 of its refrigerators, 26 of its ovens, five of its gas cooktops, two of its electric cooktops, one of its induction cooktops, five of its range hoods, six of its microwaves, and six of its dishwashers.
Lee says that when he confronted Samsung about the defect, he was told “in dismissive fashion” that it was not covered by warranty because the defect is “cosmetic.”
“Defendant would offer no repairs, replacements, or compensation of any kind.”
Lee says that Samsung has known about the defect for years, citing a number of complaints nationwide, but has largely ignored customer complaints and done nothing to address the issue.
“Despite notice of the defect in the Black Stainless Steel Appliances, and the reasonable expectations of consumers created by Defendant’s marketing of its Black Stainless Steel Appliances, Defendant engaged—and continues to engage—in a wrongful course of conduct,” the class action states.
Lee wants to represent anyone in the country who has bought a black stainless steel finished appliance from Samsung, and he also wants to represent a Texas subclass.
He is suing for fraudulent concealment, breach of warranty, and unjust enrichment, and is seeking certification of the Class, injunctive relief, legal fees, and a jury trial.
Samsung is also facing a class action lawsuit for the heat sensors in its electric and gas ovens. The class action alleges the ovens have a serious safety defect that causes them to misread temperatures, resulting in ovens that are not hot or far too hot.
Have you purchased a Samsung kitchen appliance with the black stainless steel finish? How has your appliance lasted? Let us know in the comments section!
Lee is represented by Aaron D. Radbil and Alexander D. Kruzyk of Greenwald Davidson Radbil PLLC.
The Samsung Black Stainless Steel Class Action Lawsuit is Adam Lee v. Samsung Electronics America Inc., Case No. 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas.
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459 thoughts onSamsung’s Premium ‘Black Stainless Finish’ Flakes, Peels, and Degrades, Class Action Claims
I purchased the black stainless Samsung refrigerator, electric range, dishwasher and microwave and they are all peeling!
My black stainless steel stove is peeling. The stove is 5 1/2 years old. It started peeling a few years ago. We did contact Samsung when we saw it. We were told out of warranty. Also right after it hit the 5 year mark, the stove started huffing and recently the food isnt cooking. Oven is heating up the way it should be. It can take up to 20 minutes to heat up the over to 350. The temp is all over the place. We will be getting a new oven this weekend. This is not safe anymore. I don’t want peeling paint in my food or someone to get sick on not properly cooked food.
I bought a Samsung smart fridge in black stainless steel it is peeling and looks awful. I would like to be part of this lawsuit
Peeling black stainless on my 2 year old induction stove.
I have the black stainless steel appliances. The stove has been peeling and looks terrible. Also the refrigerator stopped cooling. They were all bought 11-01-2017. Samsung will replace the compressor but not any of the dryer and connections, what they call the seal system. What good is a warranty if the compressor is not connected to the system.
I bought a Samsung double oven with the black stainless finish. It started peeling right away as well. Very disappointing as it was the first ever brand new stove I’ve purchased.
I purchased a Samsung fridge, stove and dishwasher, all with black stainless steel. Within months of owning them the fridge and the stove started peeling. I had many conversations s with Samsung demanding they honor their warranty however they insisted it was cosmetic. I asked if others had reported this and was told, no. I contacted the store and for over a year I asked to speak to the Samsung rep and never received a call. I found out about the class action lawsuit and asked Samsung if there was a class action lawsuit and they said no.
I purchased both. 4 ddor black stainless refrigerator and stove. I had issues with the stove less than 30 days after purchasing. After using the self clean option I noticed black drips iside the glass panels on the door. I contacted Samsung and they senta repair person , he said I would need a new door that the marks were between the glass panels. Samsung denied the warranty because they said it was cosmetic. What good is a self cleaning oven that doesn’t clean but actually damages? My refrigerator had issues less than 90 days after purchase. And required a technician to repair improperly installed wiring. The icemaker freezes over at least once a month and has to be defrosted.Then less than a year later the “ black stainless refrigerator” has started to peel. What a waste of $4500
No one should buy any Samsung appliances ever!!!
Both my refrigerator and range are black stainless steel and both are peeling. I contacted Samsung and was told that my warranty was out and I would have to pay to have it fixed. Of course, they were very willing to start a service ticket to send a tech to repair it. This is ridiculous. They should have to pay to have my appliances repaired.