Have You Been Targeted by Illegal Call Recording Practices?

Certain businesses may be using illegal call recordingpractices to record customers, violating California invasion of privacy law. Czech Airlines and several other companies are suspected of having recorded phone calls without consent. If you have been recorded without permission by companies like Czech Airlines, you may be able to join a class action lawsuit investigation.

Call recording itself is actually a fairly common practice for companies all across the United States. Most consumer are at least somewhat familiar with such practices, as they have likely heard warnings while on the phone that it may be recorded for quality assurance.

This is perfectly legal—businesses are allowed to record such phone calls. The catch is that they must warn the consumer that their call is being recorded. If a company fails to warn a consumer that the call is being recorded, then it may have violated California law.

Reports of illegal call recording practices have been so widespread that a number of companies, including Czech Airlines, are under investigation for possible violations of the California Invasion of Privacy Act.

If you are a California resident and have been subject to illegal phone recording by Czech Airlines or another company, your privacy rights may have been violated. You may be able to join a class action lawsuit investigation, and you could be entitled to compensation.

Illegal Call Recording in California

Rules under California invasion of privacy law regarding illegal call recording are stricter than such laws at the federal level. Under California law, entities, including businesses like Czech Airliens, are not allowed to record a phone call without first obtaining the consent of all parties.

It is common practice for companies to record phone calls with customers. A business may record phone calls for their own records, or to evaluate the performance of their employees. However, the consumer must be warned that the call is being recorded. The warning is meant to inform those on the line that the call is being recorded, and give them a chance to opt out.

Of course, especially since these warning messages are often automated, there’s often no chance to respond with so much as a “yes” or “no.” In fact, it is not actually necessary to respond verbally to these warnings to grant or deny your consent for recording. If a consumer stays on the line after the warning, this implies consent, and hanging up indicates a “no.”

If you believe that your call was recorded, but you were not warned of the recording, you may have been the target of illegal call recording under California invasion of privacy law. A few major companies have been hit with illegal call recording lawsuits. In some cases, lawsuits have ended in multi-million dollar settlements.

California invasion of privacy law protects anyone who called or was called by someone else while in the state of California. However, this particular class action investigation specifically applies to California residents.

If you are a California resident and have been subjected to illegal call recording, you may be able to seek compensation by participating in a California illegal call recording class action lawsuit.

Join a FREE California Call Recording Class Action Lawsuit Investigation

If you live in California and you did not receive a warning when calling a toll-free number, your call may have been recorded in violation of California law, and you may be entitled to compensation. See if you qualify to file a California call recording class action lawsuit.

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