Just in Time Tickets Uses Bots To Scoop Tickets To Resell at Higher Prices, Says Lawsuit

(IxMaster/DepositPhotos.com)Ticket reseller, Just in Time Tickets Inc. uses bots to buy up thousands of tickets to events just to resell them at higher prices to consumers, according to a lawsuit lodged by the New York Attorney General.

Just in Time Tickets allegedly reaps millions in profit by using this practice of inflating ticket prices. The Attorney General alleges that the company uses fake accounts and multiple credit cards to bypass systems on ticket selling sites, such as Ticketmaster, designed to stop just such actions.

Though this legal action is not a class action lawsuit, it potentially affects thousands of consumers. Top Class Actions will continue to monitor this story and report developments. Click on the “Follow Article” at the top of this page to get the latest updates about the Just in Time Tickets lawsuit by using your free Top Class Actions account.

Bots Reap Millions for Just in Time Tickets

“Defendants have made more than $8.6 million in revenue selling the tickets they obtained from Ticketmaster on secondary markets—often at a significant price markup,” says the Attorney General in the complaint. “Their actions prejudiced consumers, who otherwise may have been able to purchase those tickets directly from Ticketmaster at a lower price.”

The lawsuit says that Just in Time (JIT) has orchestrated multiple fake Ticketmaster accounts, along with credit card information – some of it fake – in order to bypass security measures that would have stopped the wholesale sweep of tickets by a single entity. Regular consumers are the ones who pay, says the Attorney General, in the form of steep markups on tickets to events that they can only find on resale sites.

Broken Promises with Continued Use of Ticket Bots

According to the complaint, JIT entered into an agreement, an “Assurance of Discontinuance,” with the New York Attorney General to stop the use of their ticket bots in 2016; however, the company allegedly continues to use automated ticket purchasing software in spite of the agreement.

JIT’s use of ticket-buying bots to sweep up tickets just as they are released online violates federal law, claims the Attorney General. The lawsuit accuses the company, as well as its owner and president, Evan Kohanian, of violating the Better Online Selling and FCA Acts.

This is far from the first legal action over the illicit sweep, markup, and resale of tickets. Indeed, Ticketmaster itself has been accused of scheming to resell tickets at inflated prices using its “verified resale” program to encourage a secondary market.

Have you been forced to pay a significant markup for tickets to events? Do you think the bots used by Just in Time Tickets are fair? Tell us your opinion in the comment section below!

The Just in Time Tickets Illegal Bot Lawsuit is United States of America v. Just in Time Tickets, Inc., et al., Case No. 2:21-cv-00215, in the U.S. District Court Eastern District of New York.

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