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Subaru has agreed to a $6.25 million settlement to resolve claims that their Starlink infotainment systems are defective.
The settlement benefits current or former owners and lessees of a 2017 Impreza, 2018 Impreza, 2018 Forester, 2018 Outback, 2018 Legacy, 2018 Crosstrek or a 2018 BRZ vehicle equipped with a Generation 3.0 head unit manufactured by Harman International Industries.
Plaintiffs in the Subaru class action lawsuit claimed that Subaru sold vehicles with defective Starlink touchscreen infotainment systems. According to the plaintiffs, the system is prone to freezing and other malfunctions which make it non-responsive.
The Subaru class action claimed that consumers may have purchased their vehicle for the Starlink touchscreen system or may have paid more for it. They argued that, because the system malfunctioned, they did not get what they paid for.
Additionally, the plaintiffs claimed that the malfunctioning system could cause drivers to be distracted, potentially leading to unsafe driving and collisions with other vehicles.
Subaru has not admitted to any wrongdoing but has agreed to resolve the claims against them in a $6.25 million Starlink class action settlement.
The settlement provides all affected Class Members with an extended 5-year/100,000 mile warranty. Additionally, Class Members can collect cash reimbursements for certain covered out-of-pocket expenses.
In order to receive reimbursement from the settlement, Class Members need to file a valid claim form by April 1, 2020. A claim form is not required in order to recover the extended warranty offered by the settlement.
The deadline for exclusion is Feb. 17, 2020. The deadline for objection is Feb. 13, 2020. The final approval hearing for the settlement is scheduled for March 4, 2020.
Who’s Eligible
Current or former owners and lessees of a 2017 Impreza, 2018 Impreza, 2018 Forester, 2018 Outback, 2018 Legacy, 2018 Crosstrek or a 2018 BRZ vehicle equipped with a Generation 3.0 head unit manufactured by Harman International Industries.
Potential Award
A 5-year/100,000 mile extended warranty and reimbursement for qualifying repairs.
Proof of Purchase
Documentation of out-of-pocket repair expenses, VIN of affected vehicle.
Claim Form
NOTE:Â If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
4/1/2020
Case Name
Chad Udeen, et al. v. Subaru of America Inc., et al., Case No. 1:18-cv-17334, in the U.S. District Court for the District of New Jersey
Final Hearing
6/16/2020Â Â UPDATED
UPDATE: The Subaru Starlink Class Action Settlement was granted final approval on June 30, 2020. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
Claims Administrator
Udeen v. Subaru of America
c/o JND Legal Administration
P.O. Box 91327
Seattle, WA 98111
[email protected]
1-844-924-0857
Class Counsel
Benjamin F. Johns
Andrew W. Ferich
CHIMICLES SCHWARTZ KRINER & DONALDSON SMITH LLP
Daniel R. Lapinski
MOTLEY RICE LLC
Kevin P. Roddy
WILENTZ GOLDMAN & SPITZER PA
Defense Counsel
Neal Walters
Casey Watkins
BALLARD SPAHR LLP
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14 thoughts onSubaru Starlink Class Action Settlement
I have a 2016 Subaru Outback which I purchased 2 years ago. Recently the Starlink system quit working. My car has been at a Subaru dealer shop for almost 3 months! Is there any class action lawsuit still going on for a 2016 Outback?
Our local Subaru dealership was able to get my leaking radiator replaced on my 2019 Legacy through Subaru. After the work was completed, my entire Infotainment system stopped working … completely black screen. The dealership said it was unrelated and I’d have to pay for diagnostics & repair/update. My regular mechanic said they may have disconnected the battery to do the work. When the battery was reconnected and the Infotainment system issues might not be able to initiate without the necessary updates.
I have a 2018 Subaru Crosstrek. Now AFTER they installed the recall on the Harman Kardon head unit software update, my radio won’t turn off even when the car is off, key is out and I have long since exited the vehicle. Now the battery is dead, I jumped it, towed it to the dealership and it has been there for 6 days where the repair man says he doesn’t know why the radio won’t turn off. My car has 36,200 miles, so it is out of warranty. How do I get in on that 100,000 mile extended warranty?