Samsung Electronics Fingerprint-Resistant Class Action Overview:
- Who: A woman who bought a Samsung fridge, rangehood and dishwasher is suing the company.
- Why: Plaintiff Paula Murray says the products were marketed as being “fingerprint-resistant” with “black stainless steel;” however, she claims the product is in fact regular stainless steel with a black coating that peels off.
- Where: She’s looking to represent a nationwide class of consumers.
Samsung sells kitchen appliances with a cheap coating that flakes off within a matter of months, leaving customers with an “unsightly patchwork” in their homes, a new class action lawsuit alleges.
Plaintiff Paula Murray filed the class action complaint against Samsung Electronics America, Inc. Oct. 22, 2021, in a California federal court.
She’s looking to represent anyone in the United States who bought kitchen appliances sold under the Samsung brand name as “fingerprint-resistant” with “black stainless steel.”
According to her lawsuit, Samsung fails to disclose the “critically important information that its so-called black stainless steel is regular stainless steel with a cheap coating that in a matter of months flakes off, leaving consumers with an unsightly patchwork of regular stainless steel against the yet-to-peel-off black stainless steel.”
She says, as a result, Samsung charges consumers a premium for the black stainless steel appliances as compared with regular stainless steel.
Murray is suing for breach of warranty, fraudulent concealment, unfair competition and breaches of state consumer laws.
Black Stainless Steel Should Be Useful For Life Of Appliance, Lawsuit Says
According to the lawsuit, “black stainless steel” is understood by reasonable consumers to describe a permanent characteristic of the appliance: that it will be black stainless steel for the useful life of the appliances.
“No reasonable consumer would have purchased the appliances, much less paid a premium for them if Samsung had disclosed to them that in a matter of months their ‘black stainless steel’ appliances would be a patchy, inconsistent color,” she says.
She adds that Samsung has known of these defects before it started to market its “fingerprint-resistant” and “black stainless steel” kitchen appliances and has received numerous consumer complaints since they went to market. Despite this, she says Samsung continues to sell the products.
Murray is seeking certification of the class action, damages, interest, fees, costs, an order preventing Samsung from continuing with the alleged marketing and a jury trial.
Meanwhile, Samsung is also fighting a class action lawsuit alleging it sold Chromebook Plus portable computers with a known display hinge defect.
Have you bought one of the products named in the lawsuit? Tell us your experience in the comments!
The plaintiff is represented Elizabeth Lee Beck and David Azar of Milberg Coleman Bryson Phillips Grossman PLLC
The Samsung Electronics Stainless Steel Class Action Lawsuit is Paula Murray v. Samsung Electronics America, Inc., Case No. 8:21-cv-01757-JVS-DFM, in the U.S. District Court Central District of California.
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217 thoughts onSamsung Class Action Alleges ‘Fingerprint-Resistant’ Products Use Cheap Material That Flakes Off
I have purchased a microwave, fridge and oven all with the same issue and I am very upset about it. This is my retirement home and cannot afford to buy new appliances again. Please include me in this law suit
My Samsung gas stove the bottom draw the finish has peeled off. Not even two years old. We barely use the stove. Maybe 10 times in 2 years. It was bought just to match the rest of the appliances. I wont be buying any more Samsung products. My Refrigerator from whirlpool is black stainless steal and still in great condition after 7 years
We are also interested in joining the black stainless Samsung lawsuit. After just 2 1/2 years, the stove is starting to peel, and the fridge doors are chipping on the edges – a part that we don’t even touch. Their customer service told us we were out of warranty so couldn’t help, and basically said it was our fault for cleaning it with water (which is what they told us to use when we first purchased it).
We would also like to join this lawsuit. We bought the set. We worked so hard and waited so long. I am heartbroken about how it looks peeling showing fingerprints. The performance of the barely used stove rates an F for us.
Not happy abou this never will buy agin should have bought stainless steel
I’d like to join the class action suit. Samsung refuses to do anything.
I have five appliances. All are starting to flake and lose their “black stainless steel” finish.
Some of them are about six years old. The others are more like 3 1/2 years old. 2 refrigerators, 2 dishwashers, 1 microwave, 1 stove.
Not happy about this never will buy again should have bought stainless from Chippewa Falls Wisteel
I’m interested in joining the black stainless steel Samsung lawsuit. All my appliances are flaking, my dishwasher doesn’t clean unless you pre rinse aggressively and my heating element went on the stove as well as the condenser and ice maker on the fridge
I’m another disgusted consumer with Samsung’s black stainless s