Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
Consumers have complained that they were charged for a Road Runner Sports VIP membership even though they did not sign up for that service.
What is Road Runner Sports VIP Membership?
Road Runner Sports touts itself as the “World’s Largest Running & Walking Store,” offering a variety of products such as shoes, apparel, accessories, and nutrition products.
Customers have the option to enroll for a Road Runner Sports VIP membership. This membership reportedly offers 15 percent in VIP benefits, equaling 10 percent instant savings and 5 percent back in rewards cash. Members get a variety of other benefits such as a 90 day test run option, free shipping, exclusive sales, family benefit sharing, and more.
The membership is reportedly available for the price of $39.99 a year, according to the terms and conditions. Memberships are reportedly renewed annually but consumers can cancel their membership at any time.
Were You Unexpectedly Charged for a Road Runner Sports VIP Membership?
Although the Road Runner Sports VIP membership may be a good option for some consumers, others have complained that they are charged for a membership without knowing it or that they did not get any notice that their membership would be renewed.
Auto-renewal services have been controversial with a lot of consumers. They’re used to sell a host of different products like magazines and amusement park tickets. They can cause a headache when a consumer discovers a seemingly unexplained charge in relation to a membership they thought was canceled or only a one time charge.
Online forums show posts from consumers who were allegedly shocked by “mysterious” charges for a Road Runner membership despite not having purchased anything from the retailer in years. Some consumers speculate that VIP memberships were purchased without customers knowing that the memberships would renew annually. Other consumers maintain that they “never” authorized a VIP membership to be charged to their payment card.
“This is straight up credit card fraud – I NEVER authorized this charge to be taken from my account,” one consumer writes on the Better Business Bureau website. “This company has been stealing money from it’s customers for years and continue to do so in spite of receiving numerous complaints.”
In certain cases, consumers have been able to contact Road Runner to have their membership cancelled. Other consumers have reportedly had issues with cancelling the auto renewal service. Some consumers have allegedly contacted the store several times in order to have their membership refunded, only to wait days to be contacted. Several other customers have complained about the call line’s customer service, calling the representatives “very rude.”
Customers have reportedly had to work with their bank to get the membership charges deemed fraudulent and to eventually get a refund the hard way.
Overall, customers are frustrated about their experienced with the Road Runner membership charges. Online forums contain messages from consumers calling the issue a “scam” and demanding their money back. Other consumers argue that the retailer is “fraudulently” and “criminally” charging credit cards without authorization.
So far, there have not been any lawsuits or class action lawsuits filed over this issue. However, consumers may have legal standing to seek compensation for deceptive auto renewal terms and other offenses.
Join a Free Automatic Renewal Lawsuit Investigation
If you purchased a Road Runner VIP Membership, you may qualify to join this Road Runner auto-renewal class action lawsuit investigation.
This article is not legal advice. It is presented
for informational purposes only.
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
10 thoughts onWere You Unexpectedly Charged for a Road Runner Sports VIP Membership?
Just wanted to say the exact same thing happened to me. I bought a pair of sneakers sometime last year. Was apparently enrolled in the membership, without my consent, and upgraded during the year to the maximum membership. They attempted to charge my credit card for $99.99 today. I did not consent to joining, or upgrading, or having my credit card saved. This is deceitful and needs to stop. I filed a BBB complaint, there are others too, apparently this is a common practice for Road Runner Sports.
I was charged unexpectedly today , I bought shoes at the beginning of January and haven’t received a single email since . And when I tried to log in using that email to dispute this charge it said I don’t even have an account. Apparently they just used PayPal to charge me again because that’s how I bought my pair of shoes in January. I had literally no recollection of signing up for a $50 a year membership and I didn’t get any notifications from the company stating so either . Two days before Christmas too..
same as the comments on this page. Was charged on 6/5/23. Thankfully my wife caught it. Calling on 6/7 to get the money refunded.
I bought a pair of shoes and some socks from a retail store in 2021. As I was paying my bill I was asked if I wanted to be in their club and that I would get a discount that day and free shipping in future yadda yadda. I never ended up buying anything else from them. A year later I was charged with no notification for 39.99 and I was toto busy to deal with it. This year I was charged 49.99 with no notification. I had to dig through their website to find the phone number to call to get it canceled and after three attempts at calling them finally got someone to answer. They are going to cancel my autorenew and refund the 50.00. So I only ended up paying around 80 dollars to save about 10 on my only purchase. Total scam. Surprised they haven’t been sued for this.
I purchased a pair of shoes from road runner years ago. And then suddenly have a charge for 49.99 on My account. I never signed up for membership
Same! They charged me the same
Amount on the same day as you! I went there 1 time a year ago. This is a scam. When I tried to email them today they said their emails were down. I have screen shots showing I couldn’t contact them. I called and they disconnected multiple times when I tried to talk about the membership fees. I can’t believe they are allowed to do this!! I
Feel like they have way too many rights while using our information.
Same! They charged me the same
Amount on the same day as you! I went there 1 time a year ago. This is a scam. When I tried to email them today they said their emails were down. I have screen shots showing I couldn’t contact them. I called and they disconnected multiple times when I tried to talk about the membership fees. I can’t believe they are allowed to do this!! I
Feel like they have way too many rights while using our information.
I signed up for their VIP Membership however they auto-upgraded me (UNAPPROVED) to their “VIP Plus” membership which took my membership rom $39.99 to $59.99 and then $69.99 this year. When I called to cancel and ask when the VIP Plus went into effect they stated I would have had to upgrade at the store….which I haven’t been into a store for 6+ years.
add me
I was unexpectedly charged for a Road Runner VIP Club Membership in October 2022.